At a Glance
- Tasks: Manage a vibrant community for over 55s, ensuring their wellbeing and safety.
- Company: Join Peabody, a values-driven organisation focused on kindness and inclusivity.
- Benefits: Enjoy 30 days holiday, flexible benefits, and a generous pension contribution.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Make a real difference in the lives of older residents while developing your career.
- Qualifications: Experience in housing management and strong customer service skills required.
The predicted salary is between 30000 - 40000 € per year.
We’re looking for a dedicated and organised Community Manager to oversee the day‑to‑day management of one of our homeownership over 55s housing communities. In this role, you’ll provide help, support, and advice to residents, ensuring their wellbeing and promoting a safe and secure environment. You’ll be responsible for housing management, coordinating services, and maintaining positive relationships with residents and stakeholders. This is a rewarding position where your ability to deliver excellent customer service will make a real difference to the lives of older people.
What you’ll do
- Support new residents to settle in, provide information about the scheme, and promote health and safety through regular checks.
- Manage onsite contractors, oversee repairs, and maintain accurate records of expenditure and income.
- Process purchase orders, handle administration, and manage communal facilities.
- Work closely with Residents’ Committees, attend meetings, and liaise with statutory and voluntary organisations to signpost residents to additional support.
- Occasionally respond to emergencies outside normal office hours.
What you’ll need
- Experience in housing management and working with older people.
- Strong interpersonal and customer service skills, with clear written and verbal communication.
- Good IT skills, including Microsoft Office, and strong administration abilities.
- Knowledge of health and safety compliance and understanding of care and support needs for older people.
- Line management experience (as you'll be managing a cleaner).
- Ability to manage budgets and work independently while building positive relationships with stakeholders.
An enhanced DBS check is required for this role.
Why Join Us?
When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
What We Offer
- 30 days’ annual holiday, plus bank holidays (pro rata).
- Two additional paid volunteering days each year.
- Flexible benefits scheme, including family friendly benefits and access to a discount portal.
- 4 x salary life assurance.
- Up to 10% pension contribution.
Please read before applying: You must have the right to work in the UK; we are unable to provide visa sponsorship. We reserve the right to close this advert early if we receive a high volume of suitable applications.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Closing date: 20 May 2026. Interviews will be face to face at Founders House, SW1V on Wednesday 27th May.
Later Living Community Manager in Westminster employer: Peabody
Peabody is an exceptional employer that prioritises the wellbeing of its employees and residents alike. With a strong commitment to inclusivity and support, we offer generous benefits such as 30 days of annual leave, flexible working options, and opportunities for personal growth within a vibrant community-focused environment. Join us in making a meaningful impact on the lives of older people while enjoying a fulfilling career in a supportive and dynamic workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Later Living Community Manager in Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing management sector or related fields. Attend local events or online webinars to meet people who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Peabody tick, and be ready to discuss how your experience aligns with their mission of supporting older residents.
✨Tip Number 3
Showcase your customer service skills during interviews. Share specific examples of how you've positively impacted residents or clients in previous roles, especially in housing management or care settings.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Peabody team and making a difference in the community.
We think you need these skills to ace Later Living Community Manager in Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in housing management and working with older people. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Statement:In your short statement, explain why you’re the perfect fit for the Community Manager role. Use clear and engaging language to demonstrate your passion for supporting residents and your commitment to excellent customer service.
Show Off Your Interpersonal Skills:Since this role involves building positive relationships with residents and stakeholders, make sure to highlight your strong interpersonal skills. Share examples of how you've successfully communicated and collaborated in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at Peabody!
How to prepare for a job interview at Peabody
✨Know Your Community
Before the interview, take some time to research the specific community you'll be managing. Understand its unique needs and challenges, especially for older residents. This will show your potential employer that you're genuinely interested and prepared to make a positive impact.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about situations where you’ve gone above and beyond to support residents or clients, particularly in a housing management context. This will highlight your suitability for the role.
✨Demonstrate Your Interpersonal Skills
As a Community Manager, strong interpersonal skills are key. Be ready to discuss how you build relationships with residents and stakeholders. Use specific examples to illustrate your ability to communicate clearly and effectively, both verbally and in writing.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially in emergency situations. Think through potential scenarios you might face in the role and how you would handle them. This will help you demonstrate your readiness to manage the responsibilities of the position.
