Wellbeing Hub Assistant

Wellbeing Hub Assistant Salary: £14,599 pro rata (£29,198 FTE) Location: London Contract type: Permanent Weekly hours: 17.5 hours per week The vacancy If you\’re customer-focused, empathetic, and enjoy travelling and working across different locations, this is the role for you. You will provide administrative support and play a crucial role in delivering wellbeing hubs, programmes, and events successfully. As a Wellbeing Hubs Assistant, you\’ll work across London and North Counties, supporting tasks such as running coffee mornings, leaflet dropping, and helping promote and organise events and programmes. Your communication skills will be vital in working with our diverse customer base, fostering professional relationships. You should be a good problem-solver, able to think on your feet, and committed to providing excellent customer service by responding to enquiries, collecting customer satisfaction data, and supporting the creation of case studies. Your passion for customer service will help support residents who need signposting or simply someone to talk to. Working hours You\’ll be required to work Monday (full day), Tuesday (half day), and Wednesday (full day). Some occasional evening and weekend work may be necessary. About you Experience in a customer-facing role with excellent communication skills Experience promoting services via leafleting, social media, door knocking, etc., and confident working with a diverse customer base Highly organised and capable of solving problems to meet customer needs Experience with data entry, admin skills, and basic Microsoft Office use Understanding of challenges facing social housing customers and their wellbeing (desirable) Experience working in an advisory capacity (desirable) Benefits At Peabody, we help people flourish. Benefits include: 30 days’ annual holiday plus bank holidays Two additional paid volunteering days annually Flexible benefits scheme, including family-friendly benefits and discounts 4x salary life assurance Up to 10% pension contribution Additional requirements This role requires an Enhanced DBS check, a full UK driver’s licence, and access to a vehicle. Application process Click ‘Apply Now’ to submit your CV and tell us why you\’re the right person for this role. For questions, email caroline.seery@peabody.org.uk . Interviews are scheduled for 5th & 6th June. Early applications are encouraged, as the advert may close earlier. You must be eligible to work in the UK; we cannot offer Visa sponsorship. #J-18808-Ljbffr