Support Worker

Hours: rotational shifts – 8am-4pm and 12pm-8pm (Monday to Sunday)

Are you passionate about empowering individuals with complex needs to lead fulfilling lives? Do you have the skills and compassion to support people with a dual diagnosis of severe mental health conditions and substance misuse issues? If so, this is an exciting opportunity for you to make a difference.

At Peabody, we are looking for a dedicated Support Worker to join our specialist dual diagnosis service in Camberwell. You’ll work in a trauma-informed, recovery-focused, and person-centred way, providing tailored support that helps customers achieve independence and stability.

What you’ll be doing:

• Supporting customers with a dual diagnosis, including those who are homeless, asylum seekers, or ex-offenders.
• Promoting recovery by working collaboratively to meet the unique needs of each individual.
• Assessing and managing risks associated with mental health and substance misuse.
• Delivering excellent customer service by providing advice on tenancy sustainment, life skills, and move-on.
• Using trauma-informed and recovery approaches to ensure best practices in mental health support.
• Ensuring a safe environment through health and safety checks, safeguarding procedures, and reporting repairs.
• Writing reports, maintaining sensitive information, and keeping accurate electronic records using Microsoft Office and other data systems.
• Working with internal and external partners, such as statutory agencies, GPs, and care coordinators, to deliver holistic support.

About you:

We’re looking for someone who shares our values:

• Be kind: You bring empathy and compassion to your work.
• Do the right thing: You act with integrity and maintain professional boundaries.
• Celebrate diversity: You embrace inclusion and challenge stigma.
• Love new ideas: You’re adaptable and open to continuous learning.
• Keep our promises: You’re reliable and committed to delivering quality support.
• Pull together: You work collaboratively with customers, colleagues, and external partners.

Essential Skills and Experience:

• Supporting Vulnerable Individuals, experience or knowledge of working with people facing dual diagnosis, mental health challenges, homelessness, or related issues.
• Risk Management and Safeguarding, an understanding of risks linked to dual diagnosis, with experience in risk assessments, safeguarding procedures, and health and safety practices.
• Trauma-Informed and Recovery Practices, knowledge of trauma-informed approaches, the recovery model, and professional curiosity to support positive outcomes for customers.
• Collaborative and Partnership Working, proven experience of working with internal teams and external partners, such as GPs and statutory agencies, to promote recovery and independence.
• Technical and Administrative Competence, strong IT skills, including proficiency in Microsoft Office and data management systems, alongside experience in reporting repairs and maintaining accurate records.

Application Requirements:

When applying, please include a personal statement that clearly demonstrates your suitability for this role. Your statement should reflect how your skills and experiences meet the essential criteria listed above and are aligned to our values.

Why join Peabody?

By joining Peabody, you’ll be part of an organisation that’s driven by values and committed to creating positive change. We offer:

• A supportive and inclusive working environment.
• Opportunities for professional development and training.
• The chance to work alongside passionate professionals who are transforming lives.

Benefits of Joining Peabody:

We value our employees and offer a range of benefits, including:

• 25 days’ annual holiday, plus bank holidays.
• Two additional paid volunteering days each year.
• Flexible benefits scheme, including family-friendly benefits and access to a discount portal.
• Life assurance of 4x your salary.
• Up to 10% pension contribution.
• Opportunities to enhance your professional development, including a fully supported Level 3 qualification.

This role requires an enhanced DBS check. You must be eligible to work in the UK, as Peabody cannot offer Visa sponsorship for this position.

Closing date: 21st April 2025 at midnight.