At a Glance
- Tasks: Support vulnerable individuals in housing management and help them live independently.
- Company: Community-focused organisation dedicated to making a difference in people's lives.
- Benefits: Part-time hours, flexible schedule, and the chance to make a real impact.
- Other info: Regular travel across Hertfordshire and Bedfordshire with opportunities for personal growth.
- Why this job: Join a rewarding role that empowers others and fosters community connections.
- Qualifications: Experience in housing management and strong communication skills required.
Are you passionate about helping younger people, adults with disabilities, and people experiencing mental health challenges live independently?
As a Specialist Housing Officer, you'll provide housing management support to customers across Hertfordshire and Bedfordshire, helping them sustain their tenancies, access services and achieve positive outcomes.
This is a community-based role with regular travel across the region, attendance at team meetings in Houghton Regis, and occasional travel to Westminster.
This is a permanent, part-time role working Monday, Wednesday and Thursday.
- What you’ll do
- Manage a patch of specialist housing schemes, delivering an excellent housing management service.
- Build positive relationships with customers, support providers and local partners.
- Support customers to sustain tenancies and live independently.
- Resolve tenancy, estate and neighbourhood issues, aiming for first-time resolution.
- Carry out estate inspections and ensure schemes remain safe, clean and well maintained.
- Monitor cleaning, gardening and estate services, challenging poor performance where needed.
- Support customers with repairs reporting and maintenance issues.
- Work closely with Care & Support teams to deliver joined-up services.
- Manage voids, allocations, viewings and tenancy sign-ups.
- Complete tenancy visits, identify support needs and signpost to appropriate services.
- Maintain accurate records and case management information.
- Contribute to service targets, compliance requirements and continuous improvement.
- What you’ll need
- Experience in housing management, tenancy management or support services
- Experience working with vulnerable people, including those with disabilities or mental health needs.
- Knowledge of housing management and tenancy-related issues.
- Strong communication and relationship-building skills.
- Ability to manage a varied workload and resolve issues effectively.
- Good IT and record-keeping skills.
- Commitment to equality, diversity and inclusion.
- Full UK driving licence and access to your own vehicle.
- Experience supporting customers with mental health needs is desirable
Specialist Housing Officer employer: Peabody
At Peabody, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work environment. As a Digital Marketing Executive, you'll have the opportunity to contribute to meaningful marketing campaigns that enhance the customer journey in the new homes sector across London and the Home Counties. With flexible benefits, additional volunteering days, and a strong commitment to employee growth and diversity, Peabody is dedicated to empowering its team members to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist Housing Officer
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Peabody, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Peabody. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Peabody's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Specialist Housing Officer
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Peabody. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Peabody.
How to prepare for a job interview at Peabody
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Peabody.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Specialist Housing Officer at Peabody.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Peabody that you're ready to hit the ground running in the Specialist Housing Officer role.
