At a Glance
- Tasks: Lead projects to enhance service delivery for residents and colleagues using human-centred design.
- Company: Peabody, a forward-thinking organisation focused on community impact.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on meaningful change.
- Why this job: Make a real difference in residents' lives by transforming service experiences.
- Qualifications: Experience in service design and a passion for improving user journeys.
The predicted salary is between 45000 - 55000 £ per year.
Peabody is seeking a Service Design Lead to transform how we deliver services for residents and colleagues.
You will work across teams, particularly Repairs and Complaints, using insights and human-centred design to improve journeys and drive meaningful change.
You will lead projects end-to-end, turn complex challenges into simple solutions, and help shape major organisational priorities with a focus on residents.
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Service Design Lead - Hybrid Work & Resident Impact employer: Peabody
Peabody is an exceptional employer that prioritises innovation and collaboration, offering a dynamic work culture where your contributions directly impact the lives of residents. With a strong commitment to employee growth, you will have access to professional development opportunities and the chance to lead transformative projects in a hybrid work environment, making a meaningful difference in the community.
