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- Tasks: Lead the transformation of our websites to enhance resident experiences and accessibility.
- Company: A purpose-driven organisation focused on community engagement and digital innovation.
- Benefits: 30 days annual leave, flexible benefits, ongoing training, and paid volunteering days.
- Why this job: Make a real impact by creating inclusive digital experiences for local communities.
- Qualifications: Experience in digital leadership, UX/UI design, and managing small teams.
- Other info: Hybrid working available with excellent career development opportunities.
South East London – hybrid working available
If you are interested in applying for this job, please make sure you meet the following requirements as listed below.
Are you a strategic digital leader, with a creative mindset, who can see the bigger picture while delivering meaningful, resident-focused experiences? Do you have the technical expertise to transform websites and the people skills to bring others with you?
We’re looking for a Senior Digital Manager to lead the transformation of our resident-facing website and manage our Group site – our digital shop windows. You’ll bring energy and inspiration to create a best-in-class customer experience for our residents, building ways to connect with our communities online and creating a digital experience which meets our residents’ needs.
You’ll be driven by making the user experience easy and efficient and our content more local, inclusive and relevant. You’ll ensure we’re providing a seamless and consistent experience across all our digital channels, all to build our residents’ trust.
This is a strategic role with a social purpose – ideal for a digital expert who combines artistic flair with technical skill and a deep understanding of user journeys.
What you’ll be doing:
* Leading the transformation of our websites’ UX and UI, with a strong focus on resident experience and accessibility.
* Developing a strategic digital roadmap which delivers on our commitment to better services for our residents and their communities and which reflects our purpose and values.
* Localising our resident website to reflect the voices of our neighbourhoods and communities, making our websites feel connected and relevant.
* Managing a small digital team (1 direct report, team of 2), fostering creativity, inclusion and continuous improvement.
* Overseeing SEO, performance analytics and KPIs to drive engagement and demonstrate impact.
* Championing inclusive design and ensuring our websites reflect the diversity of our residents.
* Advising stakeholders across the business with empathy and diplomacy, helping them tell their service stories online.
* Staying ahead of digital trends and innovations to continuously enhance our offer.
Key Performance Measures:
* Website transformation – Deliver a transformed, accessible and resident-focused website with improved user experience, navigation, engagement and trust.
* Digital strategy and integration – Align website content with marketing and communications strategy, ensuring consistency of brand, tone and purpose across platforms.
* Performance and impact – Drive SEO growth and report clearly on digital performance, ROI and team development.
Candidate Profile
We’re looking for someone who is:
* A strategic digital leader with experience transforming websites and improving UX/UI with the user at the heart.
* Skilled in designing inclusive, resident-focused digital journeys which reflect local communities.
* Creative, artistic and technically confident – with a flair for storytelling and content design.
* Empathetic and diplomatic, able to engage stakeholders and balance diverse needs.
* A strong communicator and collaborator, with excellent people and leadership skills.
* Experienced in managing small teams and delivering complex projects at pace.
* Comfortable using data and analytics to drive decisions and measure impact.
* Experience of housing or with a social purpose background beneficial.
* A values-led approach to your work.
Why Join Us?
We offer:
* 30 days’ annual leave plus bank holidays.
* Flexible benefits package – including healthcare, dental, and lifestyle discounts.
* 4x life assurance.
* Ongoing training and development, including qualifications and apprenticeships.
* Two additional paid volunteering days each year.
* Up to 10% matched pension contribution.
Important Information
You must have the right to work in the UK; we are unable to provide visa sponsorship.
You must be able to work in the office at least two days per week.
First stage in person interviews will be held on the 16 October, final stage interviews will take place on teams on the 22 October.
If this sounds like the kind of meaningful work, you’d love to be part of, we’d love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Closing date: 30th September 2025
Senior Digital Manager employer: Peabody
Contact Detail:
Peabody Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Digital Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your best work. This is your chance to shine and demonstrate how you can transform digital experiences.
✨Tip Number 3
Prepare for interviews by researching the company’s digital presence. Bring ideas to the table on how you can enhance their websites and user experience – they’ll love your initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Senior Digital Manager
Some tips for your application 🫡
Craft Your CV with Care: Make sure your CV highlights your strategic digital leadership and experience in transforming websites. Tailor it to showcase your skills in UX/UI design and how you've improved user experiences in the past.
Nail That Statement: In your short statement, be sure to express your passion for creating resident-focused digital experiences. Share specific examples of how you've made a difference in previous roles, and let your creativity shine through!
Show Off Your People Skills: Since this role involves managing a small team, highlight your leadership experience and ability to foster creativity and inclusion. We want to see how you’ve successfully engaged stakeholders and balanced diverse needs in your past projects.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Peabody
✨Know Your Digital Stuff
Make sure you brush up on the latest trends in digital management, UX/UI design, and SEO. Be ready to discuss how you've transformed websites in the past and how you can apply that experience to create a resident-focused digital experience.
✨Showcase Your Creative Side
Prepare examples of your creative projects that highlight your artistic flair and storytelling skills. Think about how you can demonstrate your ability to design inclusive digital journeys that resonate with local communities.
✨Engage with Empathy
Since this role involves advising stakeholders, practice how you'll communicate your ideas with empathy and diplomacy. Be prepared to discuss how you've balanced diverse needs in previous roles and how you plan to do so here.
✨Data-Driven Decisions
Familiarise yourself with key performance metrics and be ready to talk about how you've used data and analytics to drive decisions in your past projects. Highlight any specific KPIs you've improved and how that impacted user engagement.
