A non-profit organization in London is seeking a Knowledge Manager to lead the Genesys knowledge base initiative. This role involves working closely with various teams to create clear, resident-focused content while improving service delivery. Ideal candidates will bring expertise in knowledge management, excellent writing skills, and experience in customer service environments. This permanent, full-time position is designed for mid-senior level professionals looking to make a difference. #J-18808-Ljbffr
Resident-First Knowledge Manager | Frontline Enablement employer: Peabody
At Peabody, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the community. Our supportive work culture fosters collaboration and inclusivity, providing housing caseworkers with ongoing training and development opportunities to enhance their skills and advance their careers. With a flexible benefits package and a commitment to employee well-being, working at our Pitsea office allows you to contribute to vital services while enjoying a healthy work-life balance.
