At a Glance
- Tasks: Support vulnerable individuals in transitioning to independent living and accessing essential services.
- Company: Join Peabody, a compassionate organisation dedicated to helping people find a safe home.
- Benefits: Enjoy 25 days holiday, flexible benefits, and a generous pension contribution.
- Other info: Work on a rota basis with opportunities for personal growth and development.
- Why this job: Make a real difference in people's lives while developing your skills in a rewarding environment.
- Qualifications: Experience in housing support and strong communication skills are essential.
Could you help someone take the first steps towards a new beginning?
At Peabody, we believe everyone deserves a safe place to call home and the opportunity to build an independent future.
We're looking for a compassionate and proactive Resettlement Officer to support people leaving hospital who may be homeless, seeking asylum, or facing significant barriers to housing and stability.
Based in a small, short-stay accommodation service in Stoke Newington, you'll play a vital role in helping customers settle into the community, develop essential life skills, and move on to longer-term housing.
This is a varied and rewarding role where you'll build trusted relationships and make a meaningful difference to people's lives every day.
What you’ll do
You'll provide high-quality housing management and resettlement support, helping customers gain the confidence and skills needed to live independently.
Your responsibilities will include
- Supporting customers to settle into their accommodation and help them access benefits, healthcare, community services and other sources of support.
- Providing practical guidance on independent living, including budgeting, money management, healthy eating and maintaining a home.
- Work closely with hospitals, housing providers, support agencies and community organisations to achieve positive outcomes.
- Supporting customers to identify and move on to suitable long-term accommodation.
- Carrying out health and safety checks, room inspections and welfare visits to maintain a safe and welcoming environment.
- Responding to safeguarding concerns and working proactively to manage risk.
- Maintaining accurate records, support plans and risk assessments.
About You
We're looking for someone who is passionate about helping vulnerable people rebuild their lives and achieve greater independence.
You'll be patient, resilient and a confident communicator who can build positive relationships with customers and partner agencies.
You’re flexible and adaptable, with the ability to respond to a wide range of customer needs, but also comfortable working independently and making decisions when lone working.
You’ll also have
- Experience supporting vulnerable adults within housing, homelessness, resettlement, supported housing or a similar environment.
- Knowledge of housing management, welfare benefits and tenancy sustainment.
- An understanding of safeguarding, health and safety and risk management.
- Experience completing support plans, risk assessments and customer records.
- Knowledge of recovery-focused and/or trauma-informed approaches.
- The ability to support customers with practical life skills and independent living.
- Experience working collaboratively with external agencies and stakeholders.
- Good IT skills, including Microsoft Office and electronic case management systems.
- Organised, with strong report-writing and record-keeping skills.
- Why join us
At Peabody, our values guide everything we do - Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
- 25 days’ annual holiday (plus bank holidays)
- Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
- Up to 10% pension contribution
- Family-friendly policies
- Please read before applying
This is a 24-hour resettlement service supporting up to six customers transitioning from hospital into the community.
You'll work on a rota basis covering shifts between: 8:00am to 4:00pm & 1:00pm to 9:00pm.
The service operates Monday to Sunday, and the role includes lone working with management on-call support available when required.
This role will require an Enhanced DBS check and as an employer, Peabody does not provide sponsorship as a licenced UK employer.
Interviews will be taking place in person no later then the 20th October at our Belgrade Road location
Resettlement Support Worker employer: Peabody
At Peabody, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the community. Our supportive work culture fosters collaboration and inclusivity, providing housing caseworkers with ongoing training and development opportunities to enhance their skills and advance their careers. With a flexible benefits package and a commitment to employee well-being, working at our Pitsea office allows you to contribute to vital services while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Resettlement Support Worker
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Peabody.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Peabody!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Peabody, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Peabody or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Resettlement Support Worker
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Peabody:Before hitting send, make sure to tailor your application specifically to Peabody! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Peabody
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
