Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support vulnerable customers to live independently and thrive in their tenancies.
- Company: Join Peabody, a compassionate organisation dedicated to empowering diverse communities.
- Benefits: Enjoy 25 days holiday, flexible benefits, and paid volunteering days.
- Why this job: Make a real difference by helping individuals overcome challenges and build confidence.
- Qualifications: Experience in supportive roles, understanding of mental health and housing needs required.
- Other info: A valid UK driving licence and vehicle access is essential.
The predicted salary is between 28800 - 43200 £ per year.
Outreach Support Worker – Empower People to Live Well and Independently
Part Time – 22.5 hours per week
Colchester with travel requested across Mid & North Essex (Braintree, Maldon, Colchester and Tendring)
Are you someone who is compassionate, proactive and motivated by helping others build confidence and independence? Do you enjoy working in the community, building meaningful relationships, and making a real difference to people’s lives? If so, this could be the perfect opportunity for you.
We’re looking for a Part-Time Outreach Support Worker to join our team in Essex, providing vital support to vulnerable people living independently in the community. Covering the Mid and North Essex area, your work will help prevent homelessness, reduce the need for adult social care, and empower people to thrive.
What your day might look like
This is not a traditional care role as it’s about empowering people, not doing things for them. You’ll help customers build resilience, learn new skills and take control of their future.
- Visiting customers in their homes to provide planned support or crisis intervention.
- Supporting individuals to maintain their tenancies, understand their rights and responsibilities, and navigate housing-related issues.
- Helping customers access benefits, training, education, health services and community opportunities.
- Encouraging people to build independent living skills, from budgeting and daily planning to managing appointments and developing routines.
- Working in partnership with social care, health providers, voluntary agencies and community organisations to coordinate support.
- Completing assessments, triaging referrals and managing your own caseload.
What makes this role special
You’ll be part of a caring, collaborative and ambitious team that believes everyone deserves the opportunity to live independently. You’ll also have the autonomy to plan your own workload, support customers in a flexible and person-centred way and genuinely see the impact of your work. This is a role where your support helps people grow, stabilise, and thrive.
Key responsibilities
- Provide pre-tenancy guidance and ongoing tenancy support.
- Help customers develop the skills needed to manage their tenancy and navigate challenging situations.
- Deliver information, advice, guidance and training to build independent living skills.
- Manage referrals, undertake assessments, and provide crisis support where required.
- Hold a caseload of customers with varying support needs, including those with learning disabilities, mental health needs, physical disabilities, or age-related challenges.
- Encourage and support customers to engage in activities, forums and community involvement programmes.
Could it be you?
We’re looking for someone who:
- Has experience (professional or voluntary) in a supportive role
- Has worked with individuals facing mental health, health-related, or employment challenges
- Understands housing support needs and welfare benefits
- Can provide homeless support and ongoing tenancy support
- Communicates clearly and solves problems with confidence
- Understands safeguarding procedures and is able to safeguard vulnerable people.
- Is organised with good time management and IT skills.
This role will require a Enhanced DBS check and full driving licence with access to your own vehicle
What you’ll get in return
- 25 days’ annual holiday (plus bank holidays)
- 2 paid volunteering days each year
- Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
- Up to 10% pension contribution
- Family‑friendly policies
At Peabody, our values guide everything we do — Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
Are you ready to apply?
Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Interviews will be held in person at our Colchester office no later than 16th April 2026.
If you have any questions, feel free to contact Charlene Moore, Talent Specialist at charlene.moore@peabody.org.uk
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licensed UK employer.
#J-18808-Ljbffr
Outreach Support Worker employer: Peabody
Contact Detail:
Peabody Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outreach Support Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals with mental health issues and housing needs. Understanding these challenges will help you connect better with potential employers during interviews.
✨Tip Number 2
Network with professionals in the outreach support field. Attend relevant workshops or community events to meet people who can provide insights or even refer you to job openings.
✨Tip Number 3
Prepare examples from your past experiences that demonstrate your ability to empower others. Be ready to discuss how you've helped individuals build confidence and resilience in challenging situations.
✨Tip Number 4
Research Peabody’s values and mission. Tailoring your conversation to reflect how your personal values align with theirs can make a strong impression during interviews.
We think you need these skills to ace Outreach Support Worker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Outreach Support Worker. Familiarise yourself with the key skills and experiences required, such as supporting individuals with mental health needs and knowledge of housing support.
Tailor Your CV: Customise your CV to highlight relevant experience in supportive roles. Emphasise any work or volunteer experience that showcases your ability to empower individuals and help them build life skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for supporting vulnerable individuals. Use specific examples from your past experiences to demonstrate how you meet the job requirements and can contribute positively to the role.
Follow Application Instructions: Ensure you include all requested information in your application. Pay close attention to the job overview and provide any additional documents or details that may be required to strengthen your application.
How to prepare for a job interview at Peabody
✨Show Your Empathy
As an Outreach Support Worker, demonstrating your compassion and understanding is crucial. Share specific examples from your past experiences where you successfully supported individuals facing challenges, highlighting your ability to connect with them on a personal level.
✨Highlight Relevant Experience
Make sure to discuss any professional or voluntary experience you have in supportive roles. Focus on your work with individuals who have mental health needs or employment barriers, as this will show that you understand the complexities of the role.
✨Demonstrate Problem-Solving Skills
Prepare to discuss scenarios where you had to think on your feet and resolve issues for your clients. This could involve navigating welfare benefits or liaising with external agencies, showcasing your ability to advocate for those you support.
✨Ask Insightful Questions
At the end of the interview, ask questions that reflect your interest in the role and the organisation. Inquire about their approach to supporting tenants or how they measure success in empowering individuals, which shows your commitment to the position.