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- Tasks: Lead property services, ensuring repairs and gas-related services are delivered efficiently and safely.
- Company: Join Peabody, a values-driven organisation focused on kindness and inclusivity.
- Benefits: Enjoy 25 days holiday, company van, phone, fuel card, and flexible benefits.
- Why this job: Make a real impact in property services while supporting your community.
- Qualifications: Extensive gas knowledge, leadership experience, and strong communication skills required.
- Other info: Collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 48000 - 72000 £ per year.
As an Operations & Gas Manager, you will play a key role in the delivery of high‑quality property services across our defined regions. Acting as part of the Connect Property Services team, you will oversee repairs and maintenance, provide technical and commercial support to supervisory colleagues, and ensure an excellent customer experience at every interaction. You’ll work collaboratively with internal teams and external partners to drive continuous improvement, uphold safety and compliance standards, and support the smooth and effective delivery of services to our residents.
In this role, you will lead the operational delivery of property services, ensuring day‑to‑day repairs, major works and gas‑related services are carried out efficiently, safely and to a high standard. You will support and guide the Supervisory Team, helping them to motivate and manage operatives while maintaining accountability for meeting KPIs, quality measures and budgetary requirements. You’ll work closely with colleagues across Peabody, coordinators and contractors to ensure services meet customer needs, adhere to statutory and organisational requirements, and embody our values of being easy, reliable and empathetic. Your day‑to‑day work will include overseeing compliance, monitoring operational risk, preparing reports, participating in meetings, supporting service recovery and driving a culture of improvement across all operational processes.
You’ll need to be in the office a minimum of 3 days a week for meetings and collaborative working, this role requires a Basic DBS.
What you’ll need:
- Extensive knowledge of gas works
- Proven leadership experience within a direct delivery or operational property services environment
- Full and valid UK Driving Licence
- Strong project and programme management skills
- Excellent communication, negotiation and stakeholder management skills
- Ability to analyse data, solve problems and make sound decisions under pressure
Why Join Us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
What We Offer:
- 25 days’ annual holiday, plus bank holidays
- Van, phone and fuel card provided
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 5% pension contribution
Closing date: 10 February 2025 at midnight. Interviews will be taking place face to face Thursday 19th February in our Houghton Regis office.
PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer.
Operations and Gas Manager employer: Peabody
Contact Detail:
Peabody Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations and Gas Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property services sector and let them know you're on the hunt for an Operations & Gas Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching Peabody and their values. Make sure you can demonstrate how your experience aligns with their mission of being easy, reliable, and empathetic. Show them you’re not just a fit for the role, but for the team!
✨Tip Number 3
Practice your communication skills! As an Operations & Gas Manager, you'll need to negotiate and manage stakeholders effectively. Role-play common interview scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Peabody team and ready to contribute to their mission.
We think you need these skills to ace Operations and Gas Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations & Gas Manager role. Highlight your extensive knowledge of gas works and leadership experience in property services. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Peabody. Share specific examples of how you've driven improvement and ensured compliance in previous roles.
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to demonstrate your negotiation and stakeholder management skills through your examples.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Peabody!
How to prepare for a job interview at Peabody
✨Know Your Stuff
Make sure you brush up on your extensive knowledge of gas works and property services. Be ready to discuss specific examples from your past experience that demonstrate your technical expertise and how you've successfully led teams in similar environments.
✨Showcase Your Leadership Skills
Prepare to talk about your proven leadership experience. Think of situations where you've motivated your team, managed operatives, and met KPIs. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your impact.
✨Communicate Effectively
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be prepared to discuss how you've handled negotiations and stakeholder management in the past. Remember, it's not just what you say, but how you say it!
✨Demonstrate Problem-Solving Skills
Think of examples where you've had to analyse data, solve problems, and make decisions under pressure. Be ready to explain your thought process and the outcomes of your decisions. This will show that you can handle the operational risks associated with the role.
