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- Tasks: Lead the development of a vibrant community and ensure excellent resident services.
- Company: Join a forward-thinking organisation committed to building sustainable neighbourhoods.
- Benefits: Enjoy flexible working, 30 days' leave, and a generous pension scheme.
- Why this job: Shape a brand-new neighbourhood and make a real impact on residents' lives.
- Qualifications: Experience in housing management and strong relationship-building skills required.
- Other info: Field-based role with opportunities for professional development and community engagement.
We’re looking for an experienced, values‑led Neighbourhood Manager to take the lead at Dagenham Green. This is a unique role where we are the client, and you will be responsible for working closely with, and holding, the managing agent to account to ensure our residents receive an excellent service.
About Dagenham Green: Dagenham Green is one of our most ambitious flagship developments, a sustainable, mixed‑tenure community set on the historic site of the old Ford Factory. Once complete, it will provide over 3,500 new homes, supported by more than 10 acres of green space, walking trails, a concierge service, on‑site amenities, and a dedicated work hub. The development will be managed in partnership with our appointed managing agent and offers a rare opportunity to shape a brand‑new neighbourhood from the ground up.
The role: We’re looking for an experienced, values‑led Neighbourhood Manager to take the lead at Dagenham Green. You’ll bring strong experience of mixed‑tenure environments and new‑build estates, a clear understanding of the risks and challenges that come with large, complex developments, and the confidence to manage relationships proactively and assertively. This is an exciting opportunity to make a real impact at a landmark new community while helping shape how the estate operates from day one.
What you’ll bring: To be shortlisted you will need to clearly demonstrate:
- Extensive experience working with managing agents, including holding them to account and managing complex, multi‑stakeholder environments.
- Strong housing management experience, ideally including new‑build or large‑scale mixed‑tenure developments.
- Confidence, assertiveness and excellent relationship‑building skills, balancing partnership working with firm standards.
- A proactive, organised approach with the ability to manage competing priorities and deliver excellent resident service.
- A commitment to our values and to putting residents at the heart of everything you do.
This is a field‑based operational role involving regular face‑to‑face contact with residents and flexibility to manage your own diary. The office base will be Dagenham Green once the management suite is open, and you will be expected to work from the Dagenham Green office at least 2–3 days per week. You will also be required to attend other offices as needed, for example to attend regional or organisation‑wide meetings.
Why join us? You’ll be part of a collaborative and supportive service that is passionate about delivering the highest standards. Working at Dagenham Green means contributing to a modern, vibrant and sustainable community that is being built for the future.
This role offers the opportunity to:
- Shape service delivery on a flagship new estate
- Lead on relationship management with our managing agent
- Work on site several days a week, building strong resident connections
- Influence how a major new neighbourhood grows and thrives
What we offer:
- Flexible and hybrid working
- 30 days' annual leave, plus bank holidays
- Up to 10% pension contribution, matched 1:1
- Two additional paid volunteering days each year
- Flexible benefits scheme, including options for healthcare, dental care, and more
- A Level 3 qualification in Housing Management if not already held.
What to expect from our recruitment process: We’re committed to a fair, inclusive, and transparent recruitment process.
Closing date: 13th February 2026 at midnight. First stage interviews will be held in person at Hugh Cubitt Community Centre (Islington) on the 23 February. Second stage interviews will be held in person at our Hugh Cubitt Community Centre (Islington) on the 27 February.
Please read before you apply: You must have the right to work in the UK; we are unable to provide visa sponsorship. We reserve the right to close this advert early if we receive a high volume of suitable applications. This role will require a Basic DBS check. A full UK driving licence and access to a vehicle is required.
If you’re a proactive professional with a strong track record in managing agents, excellent stakeholder skills and the drive to help shape a new community, we’d love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for the Neighbourhood Manager role.
Neighbourhood Manager employer: Peabody
Contact Detail:
Peabody Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Manager
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of digging into Dagenham Green and its values. This will help you align your answers with what they care about, showing that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience with managing agents and mixed-tenure environments can directly benefit Dagenham Green.
✨Tip Number 3
Be ready to showcase your relationship-building skills! Think of examples where you've successfully managed stakeholders or resolved conflicts. This is key for the Neighbourhood Manager role, so have those stories at the ready.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Neighbourhood Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing agents and working in mixed-tenure environments. We want to see how your background aligns with the unique challenges of Dagenham Green!
Craft a Compelling Statement: In your short statement, share why you’re passionate about shaping new communities. We love hearing about your values and how they align with ours, so let that shine through!
Showcase Your Relationship Skills: Since this role is all about building strong relationships, give examples of how you've successfully managed stakeholder interactions in the past. We want to know how you handle those tricky situations!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves.
How to prepare for a job interview at Peabody
✨Know Your Neighbourhood
Before the interview, dive deep into Dagenham Green and its vision. Understand the unique aspects of the development, such as its sustainability goals and community features. This will show your genuine interest and help you connect your experience to their mission.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed relationships with managing agents or stakeholders. Highlight how you held them accountable and ensured excellent service delivery, as this is crucial for the Neighbourhood Manager role.
✨Demonstrate Your Values
Since they’re looking for a values-led individual, be ready to discuss how your personal values align with theirs. Share instances where you put residents at the heart of your work and how you’ve contributed to building strong communities.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the community. Inquire about the challenges they foresee in managing the new estate or how they measure success in resident satisfaction. This shows your proactive approach and genuine interest in shaping the neighbourhood.
