At a Glance
- Tasks: Lead tenancy management and ensure compliance across regions while transforming CRM processes.
- Company: Peabody, a forward-thinking organisation dedicated to excellence in tenancy services.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a collaborative team focused on innovation and excellence in service delivery.
- Why this job: Make a real difference in tenancy services and shape the future of CRM at Peabody.
- Qualifications: Strong knowledge of Renters Rights Act and experience in process design required.
The predicted salary is between 60000 - 80000 £ per year.
Peabody is looking for a Head of Centre of Excellence to lead and ensure that services are consistent across regions and compliant with regulations.
The successful candidate will oversee tenancy management process reviews, support the transition to Dynamics 365 CRM, and act as a key policy lead.
Strong knowledge of the Renters Rights Act and experience in process design are crucial.
If you are a collaborative leader with a talent for translating legislation into practice, we encourage you to apply.
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We think you need these skills to ace Head of Tenancy Excellence & CRM Transformation in London
Leadership Skills
Tenancy Management
Regulatory Compliance
Process Design
Dynamics 365 CRM
Knowledge of Renters Rights Act
Collaboration Skills
