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- Tasks: Manage a vibrant community for residents over 55, ensuring their safety and wellbeing.
- Company: A supportive organisation dedicated to enhancing the lives of older adults.
- Benefits: 30 days holiday, flexible benefits, life assurance, and generous pension contributions.
- Why this job: Make a real difference in the lives of residents while fostering a sense of community.
- Qualifications: Experience with vulnerable adults and strong communication skills are essential.
- Other info: Opportunity for personal growth and development in a rewarding environment.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Later Living Community Manager to provide high-quality management to one of our Later Living communities. You will support residents to maintain their independence, resolve repairs and maintenance issues, and ensure safety and security across the premises. This role requires excellent communication skills and the ability to build strong relationships with colleagues and external partners. Our Later Living communities provide homes and services to residents generally over 55 years of age who benefit from additional support and security.
What You’ll Do
- As a Later Living Community Manager, you will be the key point of contact for residents, providing practical assistance and managing their expectations.
- You will assess residents’ needs, signpost to specialist services, and identify safeguarding concerns where necessary.
- You will oversee tenancy sign-ups, support new residents, and maintain accurate case management records.
- The role involves monitoring repairs and maintenance, supervising contractors, and ensuring compliance with health and safety requirements, including fire safety.
- You will also foster a sense of community by organising activities that promote wellbeing and engagement, while line-managing a Domestic Assistant/Premises Assistant to maintain high standards of cleanliness.
- Covering other communities when required and attending training will also form part of your responsibilities.
What You’ll Need
- Experience supporting vulnerable adults and knowledge of health and social care issues in a residential setting.
- Experience conducting risk assessments and managing housing-related tasks, including reporting repairs and health and safety.
- Strong communication skills, both written and verbal, with proven ability to deliver excellent customer care.
- Competent IT skills, including Microsoft Office and case management systems.
- Ability to work independently, manage multiple priorities, and maintain professional boundaries.
This role will be based in Embankment Garden, SW3. Please note an enhanced DBS check is required.
What We Offer
- 30 days’ annual holiday, plus bank holidays.
- Two additional paid volunteering days each year.
- Flexible benefits scheme, including family friendly benefits and access to a discount portal.
- 4 x salary life assurance.
- Up to 10% pension contribution.
Later Living Community Manager employer: Peabody
Contact Detail:
Peabody Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Later Living Community Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Later Living Community Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to community management and the specific needs of residents over 55. Practise your responses, focusing on your experience with vulnerable adults and how you’ve handled similar situations in the past.
✨Tip Number 3
Showcase your communication skills! During interviews, be sure to highlight examples where you've built strong relationships with colleagues and external partners. This is key for a role that revolves around supporting residents and managing expectations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and making a difference in the lives of our residents.
We think you need these skills to ace Later Living Community Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in supporting vulnerable adults and managing housing-related tasks. We want to see how your skills align with the role of Later Living Community Manager!
Show Off Your Communication Skills: Since strong communication is key for this role, use clear and concise language in your application. We love seeing examples of how you've built relationships and delivered excellent customer care in the past.
Highlight Relevant Experience: Don’t forget to mention any experience you have with risk assessments, health and safety compliance, or managing repairs. This will help us understand how you can hit the ground running in our Later Living community.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Peabody
✨Know Your Community
Before the interview, take some time to research the specific Later Living community you'll be managing. Understand its unique features, the demographics of the residents, and any recent news or events. This will show your genuine interest and help you tailor your answers to demonstrate how you can enhance their living experience.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples that highlight your ability to connect with residents and colleagues. Think of situations where you successfully resolved conflicts or built strong relationships. Practising these scenarios will help you articulate your skills confidently during the interview.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss how you've handled repairs and maintenance issues in the past. Prepare a couple of specific examples where you identified a problem, took action, and ensured safety and security. This will illustrate your proactive approach and ability to manage multiple priorities effectively.
✨Engage with Wellbeing Initiatives
Fostering a sense of community is crucial in this role. Think about activities or initiatives you've organised in previous positions that promoted resident engagement and wellbeing. Sharing these ideas will not only showcase your creativity but also align with the values of the Later Living community.