At a Glance
- Tasks: Lead a team to ensure compliance and high-quality service in fire remediation.
- Company: Join Peabody, a values-driven organisation focused on community and support.
- Benefits: Enjoy up to 30 days holiday, flexible benefits, and professional development opportunities.
- Other info: Inclusive workplace culture that celebrates diversity and empowers all employees.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in team management and knowledge of leasehold management required.
Join us as the Remediation Compliance Manager and help ensure leaseholders, lenders and colleagues receive a compliant, efficient and high-quality service across Peabody's fire remediation programme.
What You'll Do
As Remediation Compliance Manager, you'll lead the operational delivery of Peabody's leaseholder Deed of Certificate (Do C) programme, landlord certificate production and lender assurance function.
You'll ensure the successful management of approximately 13,000 leaseholder accounts while maintaining high standards of compliance, accuracy and customer service.
Leading a team of seven, you'll translate programme objectives into deliverable caseloads, oversee performance, manage risk and provide operational leadership across a business-critical function.
What You'll Do
- Manage and develop a team of seven Remediation Compliance Engagement Managers and one Remediation Compliance Administrator, driving high performance and continuous improvement.
- Translate programme plans into deliverable caseloads and ensure resources are effectively allocated to meet priorities and deadlines.
- Oversee the quality, accuracy and timeliness of case management activities, leaseholder engagement and record keeping.
- Lead the day-to-day production of landlord certificates, supporting property sales and disposals across the organisation.
- Manage lender assurance enquiries relating to remortgaging, sales and staircasing, ensuring consistent, accurate and timely responses.
- Monitor operational performance, risks and service delivery, escalating issues where appropriate.
- Maintain accurate and auditable records to support governance, compliance, audit requirements and potential litigation.
- Work collaboratively with teams across Housing, Property, Legal and Fire Remediation to support programme objectives and deliver excellent customer outcomes.
- What You'll Need
- Significant experience managing teams alongside coaching and performance management
- Strong knowledge of leasehold management, landlord and tenant matters, service charges or a related regulated property environment
- Experience delivering large-scale case management, compliance or leaseholder engagement programmes
- Understanding of landlord certificates, lender assurance processes and documentation associated with remortgaging, property sales and staircasing
What We Offer
- Up to 30 days’ annual holiday, plus bank holidays
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 10% pension contribution
- Professional development and opportunities to broaden your experience
Why Join Us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.
Please read before applying
Peabody does not provide sponsorship as a licensed UK employer.
This advert will close on Monday 31st August. However, we reserve the right to close this advert early if we receive a high volume of suitable applications.
Our Assessment Process
Our fair, inclusive and transparent recruitment process includes an in-person Interview.
This will be held at our Westminster Bridge Road office across the following dates 7th, 14th, 16th and 21st of September 2026.
If you have any questions about this role, please email Talent Specialist, Ryan Loasby
Remediation Compliance Manager in Lambeth employer: Peabody
At Peabody, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work environment. As a Digital Marketing Executive, you'll have the opportunity to contribute to meaningful marketing campaigns that enhance the customer journey in the new homes sector across London and the Home Counties. With flexible benefits, additional volunteering days, and a strong commitment to employee growth and diversity, Peabody is dedicated to empowering its team members to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Remediation Compliance Manager in Lambeth
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Peabody looking for candidates who are engaged and informed.
We think you need these skills to ace Remediation Compliance Manager in Lambeth
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Peabody. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Peabody
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Peabody’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
