At a Glance
- Tasks: Lead a team providing holistic advice and wellbeing support to residents.
- Company: Join a passionate service dedicated to helping communities thrive.
- Benefits: Enjoy flexible working, 30 days' leave, and generous pension contributions.
- Other info: Opportunity for career growth and impactful community partnerships.
- Why this job: Make a genuine difference in people's lives every day.
- Qualifications: Experience in leading support teams and managing complex cases.
- Lambeth North, London
- North East London Region
Are you an experienced people leader with a background in support services, wellbeing, advice, advocacy or community-based support?
We're looking for an empathetic and inspiring Advice & Wellbeing Team Lead to manage a team of five Advice & Wellbeing Specialists delivering person-centred support to residents across our North-East region.
This role is based on the leadership responsibilities described within the role profile and includes oversight of service delivery, complex cases, safeguarding, referrals and team performance.
About the role
You'll lead a specialist team providing holistic advice, wellbeing and advocacy support to residents.
You'll oversee referrals, triage and caseload management, ensuring residents receive the right support at the right time.
You'll provide regular supervision, coaching and wellbeing support to colleagues, creating an inclusive and high-performing team culture where people can thrive.
Working closely with internal teams, local authorities, charities and community organisations, you'll build strong partnerships that improve outcomes for residents and strengthen our local support offer.
This is a hands-on leadership role and, where required, you'll support complex cases and undertake joint visits with residents as well as supporting community wellbeing hub delivery.
What we're looking for
We're keen to hear from candidates with experience in
- Leading and developing support services teams.
- Managing performance, supervision and colleague wellbeing.
- Supporting vulnerable residents with complex needs.
- Safeguarding, risk management and case oversight.
- Managing referrals, caseloads and service delivery.
- Building effective partnerships across voluntary, statutory or community sectors.
- Delivering holistic, person-centred support services.
- An empathetic and authentic leader who sets high standards, builds trust, supports colleague wellbeing and leads by example, consistently demonstrating our values: Be Kind, Do the Right Thing, Keep Our Promises, Get Things Done, and Do What You Say You're Going to Do.
Why join us?
You'll be joining a service that is passionate about helping residents flourish in their homes and communities.
You'll have the opportunity to shape service delivery, influence local partnerships and lead a team that makes a genuine difference every day.
Here’s what you’ll get when you join us
- Flexible and hybrid working
- 30 days' annual leave, plus bank holidays
- Up to 10% pension contribution, matched 1:1
- Two additional paid volunteering days each year
- Flexible benefits scheme, including options for healthcare, dental care, and more
- What to expect from our recruitment process
We’re committed to a fair, inclusive, and transparent recruitment process.
Interviews/assessment will be held in person on the 13/14 August in our Westminster Bridge Road Office.
- Please read before you apply
- You must have the right to work in the UK; we are unable to provide visa sponsorship.
- We reserve the right to close this advert early if we receive a high volume of suitable applications.
- This role will require an Enhanced DBS check.
- You'll support complex cases and undertake joint resident residents with your specialists.
- Hybrid working – minimum 2 office-based days per week
- North-East Region covers Islington, Hackney and Tower Hamlets
If you're an inclusive, values-driven leader who is passionate about supporting both residents and colleagues to thrive, we'd love to hear from you.
Please apply now by submitting an anonymised CV, answer some questions and complete a short statement explaining why you’re the perfect fit for the Advice & Wellbeing Team Lead role
Advice & Wellbeing Team Lead in Lambeth employer: Peabody
At Peabody, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work environment. As a Digital Marketing Executive, you'll have the opportunity to contribute to meaningful marketing campaigns that enhance the customer journey in the new homes sector across London and the Home Counties. With flexible benefits, additional volunteering days, and a strong commitment to employee growth and diversity, Peabody is dedicated to empowering its team members to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Advice & Wellbeing Team Lead in Lambeth
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Peabody.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Peabody!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Peabody, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Peabody or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Advice & Wellbeing Team Lead in Lambeth
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Peabody:Before hitting send, make sure to tailor your application specifically to Peabody! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Peabody
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
