Peabody is seeking a proactive Collections Officer to help tenants stay in their homes. You will manage arrears with empathy, support welfare benefits, and tailor payment plans.
This role covers the Home Counties with travel to High Wycombe; you’ll progress legal action when needed and ensure compliance with court pre-action protocols while delivering excellent customer service. You will work with Welfare Benefits teams, use data to identify accounts needing intervention, and balance client
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Proactive Housing Collections Specialist in Houghton Regis employer: Peabody
At Peabody, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the community. Our supportive work culture fosters collaboration and inclusivity, providing housing caseworkers with ongoing training and development opportunities to enhance their skills and advance their careers. With a flexible benefits package and a commitment to employee well-being, working at our Pitsea office allows you to contribute to vital services while enjoying a healthy work-life balance.
