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- Tasks: Help homeowners with expert advice and manage lease-related transactions.
- Company: Join Peabody, a caring organisation dedicated to improving residents' lives.
- Benefits: Enjoy 30 days holiday, flexible benefits, and life assurance.
- Why this job: Make a real impact in a supportive team environment every day.
- Qualifications: Experience in homeowner services and excellent customer service skills required.
- Other info: Permanent role, Monday to Friday, with opportunities for volunteering.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about delivering exceptional service and expert advice to homeowners? Do you thrive in a dynamic environment where you can make a tangible impact on people's lives? If so, we have an exciting opportunity for you to join our team as a Homeownership Compliance Specialist at Peabody!
As a Homeownership Compliance Specialist, you will be at the forefront of providing essential homeowner products and services to our residents. You will deliver expert guidance on homeowner agreements, processes, and products, ensuring accuracy and compliance with best practices and relevant legislation. You will also play a key role in maintaining accurate records for leaseholders, shared owners, and freeholders, contributing to the smooth delivery of services.
What You’ll Do:
- Provide clear, practical advice to residents on homeowner products and agreements.
- Handle lease-related transactions – from subletting to remortgaging – with precision and care.
- Manage Right to Buy, Right to Acquire, and other home purchase applications.
- Support enforcement of lease terms, ensuring compliance and minimising risk.
- Work closely with external partners to maintain Peabody’s reputation.
- Be a good team player who can demonstrate working in a fast-paced environment with the ability to manage a busy workload and effectively manage time.
To succeed in this role, you'll need to evidence:
- Proven experience in delivering specialist homeowner services within a social housing context.
- A track record of delivering excellent performance and customer service.
Why join?
- Be part of a team that truly cares about residents.
- Opportunity to make a positive impact every day.
Here are just a few of the benefits of working at Peabody:
- 30 days’ annual holiday, plus bank holidays
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 10% pension contribution
Contract type: Permanent
Weekly hours: Monday - Friday, 09:00 - 17:00
Are you ready to apply? Please click on the ‘Apply Now’ button and submit both your CV and a bit about why we should consider you for the role.
Closing date: 29 May 2025
We may close this advert before the advertised closing date, depending on the number of applications received. Interviews will be taking place week commencing 09 June 2025.
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.
Homeownership Compliance Specialist employer: Peabody
Contact Detail:
Peabody Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeownership Compliance Specialist
✨Tip Number 1
Familiarise yourself with the specific homeowner products and services that Peabody offers. Understanding these will allow you to speak confidently about how you can contribute to their mission during the interview.
✨Tip Number 2
Research current legislation and best practices related to homeownership compliance. Being knowledgeable about relevant laws will demonstrate your commitment to accuracy and compliance, which is crucial for this role.
✨Tip Number 3
Prepare examples from your past experience where you've successfully managed lease-related transactions or provided exceptional customer service. This will help you illustrate your skills and suitability for the position.
✨Tip Number 4
Network with professionals in the social housing sector. Engaging with others in the field can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Homeownership Compliance Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Homeownership Compliance Specialist. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in delivering homeowner services, particularly within a social housing context. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide excellent customer service.
Write a Strong Cover Letter: In your cover letter, express your passion for helping homeowners and your understanding of compliance issues. Provide specific examples of how you've successfully managed similar tasks in the past, and explain why you want to work at Peabody.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Homeownership Compliance Specialist.
How to prepare for a job interview at Peabody
✨Know Your Stuff
Make sure you have a solid understanding of homeowner products and agreements. Brush up on relevant legislation and best practices, as you'll need to demonstrate your expertise during the interview.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your experience in delivering excellent customer service. Think about specific situations where you've gone above and beyond for residents, as this role is all about making a positive impact.
✨Demonstrate Teamwork
Be ready to discuss how you've worked effectively in a team environment. Peabody values collaboration, so share instances where you've contributed to a team's success, especially in fast-paced settings.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. This shows your genuine interest in the position and helps you understand how you can contribute to Peabody's mission of caring for residents.
