As a Mental Health Support Worker, you’ll work within our HPFT-funded services in Hertfordshire, supporting adults with lived experience of mental health challenges. You’ll help individuals build stability, develop independent living skills, and move forward in their recovery journey through a person-centred and trauma-informed approach. Working across our service in Cheshunt and Welwyn Garden City, you’ll play a vital role in empowering customers to overcome barriers, improve their wellbeing, and achieve greater independence. Carry out needs and risk assessments, develop and review support plans in line with policies and stakeholder requirements. * Promote co-production, ensuring customers are actively involved in shaping their own support. * Support customers to maximise income, access benefits, and manage their finances and household budgeting. * Help customers maintain their accommodation and prepare for move-on to independent living. * Accurately record all customer interactions and outcomes using electronic systems, ensuring compliance with contract and performance requirements. * Liaise with colleagues, partner agencies, and stakeholders regarding safeguarding, welfare, and risk concerns. * Support customers with medication prompts and encourage self-management of health and wellbeing. * Carry out administrative duties and adhere to all policies, procedures, and health and safety requirements. You’re able to build strong, trusting relationships and support customers with empathy while maintaining professional boundaries. Experience supporting vulnerable adults, ideally within a mental health setting. * Access to a vehicle and a full, valid, UK Driving License. * Willingness to work flexibly across services, including occasional evenings, weekends, and participation in an on-call rota. * Good IT literacy, including confidence using Microsoft Office and data entry systems. * Knowledge of safeguarding, equality and diversity, and health and safety in supported housing. * A willingness to work towards (or hold) a relevant qualification such as QCF Level 2 in Health & Social Care or higher. Please note this role will require an Enhanced DBS check as well as participation in an on-call rota. At Peabody, our values guide everything we do - Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. 25 days’ annual holiday (plus bank holidays) * Flexible benefits scheme including healthcare, dental, tech, vouchers, and more * Life assurance at 4x your salary * Up to 10% pension contribution This role will require an Enhanced DBS check as well as participation in an on-call rota.
Hiring: Support Worker: Adult Mental Health employer: Peabody
At Peabody, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the community. Our supportive work culture fosters collaboration and inclusivity, providing housing caseworkers with ongoing training and development opportunities to enhance their skills and advance their careers. With a flexible benefits package and a commitment to employee well-being, working at our Pitsea office allows you to contribute to vital services while enjoying a healthy work-life balance.
