At a Glance
- Tasks: Lead and inspire a team to support vulnerable individuals in the community.
- Company: Join Peabody, a compassionate organisation dedicated to making a difference.
- Benefits: Enjoy 25 days holiday, flexible benefits, and professional development opportunities.
- Why this job: Make a real impact by empowering others and transforming lives.
- Qualifications: Experience in managing teams and strong communication skills required.
- Other info: Part-time role with opportunities for growth and a supportive workplace culture.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Peabody is looking for a dedicated Team Manager to join our Outreach service where you’ll lead and inspire a team providing essential support to some of the most vulnerable people in our communities. If you’re a motivating leader with a strong sense of purpose, this could be the perfect next step in your career. Your leadership will drive a culture of compassion, consistency and excellence, ensuring your team has everything they need to deliver meaningful, high‑quality support. This is an opportunity to shape a service that transforms lives empowering customers to maintain their tenancies, build independence, and feel connected.
About the role… The Outreach service supports individuals with long‑term or complex needs to live safely and independently within the community. As the Outreach Team Manager, you’ll guide the team’s day‑to‑day operations, oversee casework, strengthen partnerships, and champion continuous improvement. You’ll work closely with partner agencies, internal colleagues and community organisations to make sure customers get the right support at the right time. This is a meaningful, people‑focused role where you’ll directly shape how support is delivered and see the impact of your work every day.
What you’ll do:
- Lead, motivate and support a team of Outreach staff to deliver exceptional, customer‑focused support.
- Overseeing high‑quality case management, assessments and risk processes.
- Build productive relationships with external agencies and partners to maximise resources and opportunities for customers.
- Ensuring smooth service delivery, accurate reporting and effective data management.
- Facilitate effective team communications through meetings, feedback, coaching and development.
- Supporting complex cases and promoting a positive, collaborative team culture.
- Driving service improvements and contributing to new policies and processes.
- Acting as a positive ambassador for Peabody at forums, meetings and events.
What you’ll need:
- Experience supervising or managing staff, ideally in a support, housing or community‑based setting.
- Strong organisational skills and the ability to prioritise a varied workload.
- Excellent verbal and written communication skills.
- Confident communicating with customers, staff and partner organisations.
- Knowledgeable about Outreach work, welfare benefits and issues affecting vulnerable people.
- Ability to handle difficult situations and use de‑escalation and risk assessment techniques.
- IT literacy and experience with record‑keeping systems.
- A collaborative, approachable leadership style and a positive, can‑do attitude.
- Passionate about empowering others and delivering excellent service.
- A full driving licence with access to your own vehicle is essential.
Why Join Us?
When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
What we offer:
- 25 days’ annual holiday, plus bank holidays.
- Two additional paid volunteering days each year.
- Flexible benefits scheme, including family-friendly options and access to a discount portal.
- 4 x salary life assurance.
- Up to 10% pension contribution.
- Opportunities for professional development and growth.
Please read before applying: This role requires an Enhanced DBS check and participation in an on-call rota, which will require occasionally to work unsociable hours to meet the needs of the service. This is a part time role of 30 hours per week, to work across Monday to Friday. (Working hours TBD). You will also be part of an on-call rota, which is once a quarter.
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role. Closing date: 6th May 2026 at midnight. Interviews will take place in person at our Arcola Street (E8 2DJ) office no later than 23rd May 2026. Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.
Locations
Team Manager - Outreach in Greenwich, London employer: Peabody
Contact Detail:
Peabody Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Outreach in Greenwich, London
✨Tip Number 1
Get to know the company culture before your interview. Peabody values kindness and collaboration, so think about how you can demonstrate these traits in your conversations. Research their outreach initiatives and be ready to discuss how your leadership style aligns with their mission.
✨Tip Number 2
Practice your communication skills! As a Team Manager, you'll need to convey ideas clearly and motivate your team. Try role-playing common interview questions with a friend or using our resources to refine your responses and ensure you come across as confident and approachable.
✨Tip Number 3
Showcase your experience with complex cases and community partnerships. Be prepared to share specific examples of how you've successfully managed challenging situations or built relationships with external agencies. This will highlight your ability to drive service improvements and support vulnerable individuals.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your fit for the position. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Team Manager - Outreach in Greenwich, London
Some tips for your application 🫡
Craft Your CV with Care: Make sure your CV is tailored to the Team Manager role. Highlight your experience in managing teams and supporting vulnerable individuals, as this will show us you understand the essence of the job.
Write a Compelling Statement: In your short statement, let your passion shine through! Explain why you're the perfect fit for the role and how your values align with Peabody's. We want to see your motivation and commitment to making a difference.
Showcase Your Leadership Style: We’re looking for a motivating leader, so don’t forget to mention your leadership style in your application. Share examples of how you've inspired teams and driven service improvements in the past.
Apply Through Our Website: Remember to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this meaningful opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Peabody
✨Know Your Stuff
Make sure you understand the Outreach service and its impact on vulnerable communities. Familiarise yourself with Peabody's values and how they align with your own leadership style. This will help you demonstrate your passion for empowering others during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past, especially in challenging situations. Highlight your ability to motivate and support staff, as well as your experience in building productive relationships with external agencies. This will show that you're ready to take on the responsibilities of the Team Manager role.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since excellent verbal and written communication skills are essential for this role, consider doing mock interviews with a friend or using video recordings to refine your delivery. This will help you feel more at ease during the actual interview.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the team dynamics at Peabody. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Think about asking how the team currently handles complex cases or what opportunities there are for professional development.