Are you passionate about delivering high standards, take pride in your work, and enjoy making a visible difference to local communities?
As an Estates Services Support Team Operative, you'll play a key role in supporting our frontline caretaking teams to ensure Peabody estates and communal areas remain clean, safe, well maintained and welcoming for residents.
Working across a designated patch, you'll undertake specialist cleaning tasks, support estate improvement initiatives, assist with bulk refuse and fly-tip removal, carry out non-skilled emergency lighting and fire alarm testing, and help maintain the high standards our residents expect. This is a varied, hands‑on role where no two days are the same and where your contribution has a direct impact on customer satisfaction and neighbourhood quality.
What you'll do
- Keep Peabody estates, blocks and communal areas clean, tidy and free from litter and graffiti
- Support caretaking and gardening teams with bulk refuse removal and disposal
- Carry out specialist cleaning activities including hard floor care, window cleaning, chute cleaning and prestige cleans
- Assist with estate improvement programmes and identify solutions to recurring environmental issues
- Conduct non-skilled emergency lighting and fire alarm testing to help meet statutory obligations
- Operate and maintain cleaning equipment, powered tools and specialist machinery safely
- Report communal repairs, vandalism, graffiti, tree maintenance requirements and health and safety concerns
- Complete work records accurately and maintain equipment, refuse systems and allocated vehicles
- Provide holiday and sickness cover for colleagues across the service
- Support the delivery of a responsive, customer-focused estates service that meets Peabody's high standards.
What you'll need
- A commitment to delivering excellent estate cleanliness standards
- Good customer service skills and the ability to communicate effectively with residents, customers and colleagues
- The ability to work independently and manage your workload with minimal supervision
- A proactive, flexible and team-focused approach
- Physical fitness and the ability to undertake manual outdoor work in varying weather conditions
- Basic literacy and numeracy skills
- A basic understanding of health and safety requirements within an estates environment
- A full and valid UK driving licence
- A willingness to undertake relevant training, including industry-recognised cleaning qualifications where required.
What success looks like
- Delivering high levels of customer satisfaction across your estates
- Achieving and maintaining Peabody's gold standard estate inspection scores
- Contributing to clean, safe and well‑maintained neighbourhoods that residents are proud to call home.
Please note: This role requires a basic DBS check. This job covers North West London and based in Southall
Estates Services Support Team Operative employer: Peabody
At Peabody, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the community. Our supportive work culture fosters collaboration and inclusivity, providing housing caseworkers with ongoing training and development opportunities to enhance their skills and advance their careers. With a flexible benefits package and a commitment to employee well-being, working at our Pitsea office allows you to contribute to vital services while enjoying a healthy work-life balance.
