At a Glance
- Tasks: Support residents in maintaining tenancies and promote independence through guidance and support.
- Company: Join Peabody, a leading organisation dedicated to enhancing lives and communities.
- Benefits: Enjoy 25 days holiday, flexible benefits, and up to 10% pension contribution.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a real difference in people's lives while building positive relationships and fostering community.
- Qualifications: Experience in housing or support services, strong communication skills, and a commitment to helping others.
The predicted salary is between 26514 - 32406 £ per year.
We're looking for an Enhanced Housing Management Officer to join our team, working with residents who have previously lived in supported housing and are continuing their recovery from mental ill health.
This is a rewarding role where you'll build positive relationships with tenants, promote successful tenancy sustainment and help create safe, welcoming environments where people can flourish.
Working closely with internal teams and external agencies, you'll be a key point of contact for residents, helping them navigate housing-related challenges while encouraging independence and community integration.
What you’ll do
You'll provide an enhanced housing management service that supports residents to maintain their tenancies and enjoy stable, independent living.
No two days are the same, but your role will include
- Promoting independence through practical guidance, advice, and signposting to appropriate support services.
- Undertaking regular welfare visits, risk assessments, health and safety inspections, and property checks.
- Monitoring the safety, cleanliness, and overall environment of schemes, including contractor performance.
- Maintaining accurate records and ensuring safeguarding concerns are identified and reported appropriately.
- What you’ll need
We're looking for someone who combines strong housing knowledge with a genuine commitment to supporting people to achieve positive outcomes.
You’re a confident communicator who can build trust and positive relationships with residents and stakeholders.
You’re organised and able to manage a varied workload while maintaining accurate records and flexible, proactive and able to respond effectively to changing resident needs.
You’ll also have
- Experience of working within housing, supported housing, enhanced housing management, or a related support environment.
- An understanding of the challenges faced by people experiencing mental ill health and the importance of person-centred services.
- Knowledge of tenancy sustainment, welfare benefits, safeguarding, and housing management practices.
- Experience of working with partner agencies and building effective professional relationships.
- Good IT skills and experience maintaining accurate electronic records.
- An understanding of health and safety responsibilities within a residential setting.
- Comfortable working independently and as part of a wider team.
- What you’ll get in return
- 25 days’ annual holiday (plus bank holidays)
- Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
- Up to 10% pension contribution
- Please read before applying
This role will require an Enhanced DBS check and as an employer, Peabody does not provide sponsorship as a licenced UK employer.
Interviews will be taking place via MS Teams no later then the 20th October 2026
Enhanced Housing Management Officer employer: Peabody
At Peabody, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the community. Our supportive work culture fosters collaboration and inclusivity, providing housing caseworkers with ongoing training and development opportunities to enhance their skills and advance their careers. With a flexible benefits package and a commitment to employee well-being, working at our Pitsea office allows you to contribute to vital services while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Enhanced Housing Management Officer
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Peabody.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Peabody? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Peabody's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Enhanced Housing Management Officer
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Enhanced Housing Management Officer role at Peabody, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Peabody
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Peabody operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Peabody. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Peabody.
