At a Glance
- Tasks: Support individuals with addiction issues, helping them build confidence and independence.
- Company: Join Peabody, a compassionate organisation dedicated to empowering communities.
- Benefits: Enjoy 25 days holiday, flexible benefits, and life assurance at 4x your salary.
- Other info: Part-time role with flexible hours and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while working in a dynamic, community-focused role.
- Qualifications: Experience with drug and alcohol issues, mental health, and customer-facing roles required.
The predicted salary is between 31160 - 40000 £ per year.
Our Vacancy
Are you someone who’s compassionate, proactive, and loves helping others build confidence and independence?
Do you enjoy being out and about, meeting people, and making a real difference in your community?
If so, this could be the perfect role for you.
We’re looking for an Outreach Support Worker to join our Drug and Alcohol Outreach team, supporting vulnerable individuals across West Essex (Epping, Harlow and Uttlesford).
You’ll be helping people with addiction issues overcome challenges related to their housing, mental health, physical health, and employment.
If you enjoy variety, this role offers the best of hybrid working.
You'll be out and about in the community meeting people face‑to‑face, collaborating with colleagues in the office, and balancing your week with home working.
- What Your Day Might Look Like
- Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
- Support individuals with navigating welfare benefits, accessing services, and building confidence.
- Liaise with external agencies to ensure customers get the right support at the right time.
- Provide crisis intervention when needed, always with empathy and professionalism.
Please note, this isn’t a care worker role.
This is a role where it’s about empowering people, not doing things for them.
You’ll help customers build resilience, develop skills, and take control of their lives.
You’ll be their cheerleader, guide and advocate.
You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact.
Could it be you?
- We’re Looking For Someone Who
- Understands drug and alcohol issues through professional, voluntary, or lived experience.
- Has worked with individuals facing mental health, health-related, or employment challenges
- Understands housing support needs and welfare benefits
- Can provide pre-tenancy advice and ongoing tenancy support
- Previous experience of working in a customer facing role
- Communicates clearly and solves problems with confidence
- Holds a valid UK driving licence and has access to a vehicle
- Is happy to undergo an Enhanced DBS check
At Peabody, our values guide everything we do — Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
- What You’ll Get In Return
- 25 days’ annual holiday (plus bank holidays)
- 2 paid volunteering days each year
- Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
- Life assurance at 4x your salary
- Up to 10% pension contribution
- Family-friendly policies
- A role where your support helps people thrive
- Please read before applying
As an employer, Peabody does not provide sponsorship as a licensed UK employer.
This is a
Part Time role, working 26.25 hours per week. (Flexibility around working hours, which will be discussed during interview) It is also a community-based role covering
West Essex (Epping, Harlow and Uttlesford) and at times, there will be requirement to cover other patches.
Interviews will be held via MS Teams on 12th August and then meet in person on 18th August, with a case study exercise at a location in the region.
If you have any questions, feel free to contact Charlene Moore, Talent Specialist at charlene. moore@peabody. org. uk
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Drug and Alcohol outreach worker employer: Peabody
At Peabody, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work environment. As a Digital Marketing Executive, you'll have the opportunity to contribute to meaningful marketing campaigns that enhance the customer journey in the new homes sector across London and the Home Counties. With flexible benefits, additional volunteering days, and a strong commitment to employee growth and diversity, Peabody is dedicated to empowering its team members to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Drug and Alcohol outreach worker
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Peabody, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Peabody. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Peabody's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Drug and Alcohol outreach worker
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Peabody. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Peabody.
How to prepare for a job interview at Peabody
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Peabody.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Drug and Alcohol outreach worker at Peabody.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Peabody that you're ready to hit the ground running in the Drug and Alcohol outreach worker role.
