At a Glance
- Tasks: Empower individuals facing addiction to build confidence and independence.
- Company: Join a passionate team dedicated to making a real difference in the community.
- Benefits: Enjoy 25 days holiday, flexible benefits, and a supportive work environment.
- Other info: Work independently while making a significant impact in people's lives.
- Why this job: Be a cheerleader for change and help others thrive in their lives.
- Qualifications: Experience with drug and alcohol issues and strong communication skills required.
Monday to Friday, 9-5. If the following job requirements and experience match your skills, please ensure you apply promptly. Mid-Essex with base office at Pitsea.
Are you someone who’s compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this could be the perfect role for you.
We’re looking for an Outreach Support Worker to join our Drug and Alcohol Outreach team, supporting vulnerable individuals across the Epping, Harlow and Brentwood area of Essex. You’ll be helping people with addiction issues overcome challenges related to their housing, mental health, physical health and employment.
What your day might look like:
- Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
- Support individuals with navigating welfare benefits, accessing services, and building confidence.
- Liaise with external agencies to ensure customers get the right support at the right time.
- Provide crisis intervention when needed, always with empathy and professionalism.
What makes this role special:
Please note, this isn’t a care worker role. This is a role where it’s about empowering people, not doing things for them. You’ll help customers build resilience, develop skills, and take control of their lives. You’ll be their cheerleader, guide and advocate. You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact.
Could it be you?
We’re looking for someone who:
- Has an understanding of drug and alcohol issues through professional, voluntary, or lived experience.
- Has worked with individuals facing mental health, health-related, or employment challenges.
- Understands housing support needs and welfare benefits.
- Can provide pre-tenancy advice and ongoing tenancy support.
- Previous experience of working in a customer facing role.
- Communicates clearly and solves problems with confidence.
- Holds a valid UK driving licence and has access to a vehicle.
- Is happy to undergo an Enhanced DBS check.
What you’ll get in return:
- 25 days’ annual holiday (plus bank holidays).
- 2 paid volunteering days each year.
- Flexible benefits scheme including healthcare, dental, tech, vouchers, and more.
- Life assurance at 4x your salary.
- Up to 10% pension contribution.
- Family-friendly policies.
- A role where your support helps people thrive.
PLEASE NOTE: Peabody does not provide sponsorship as a licenced UK employer. Closing date: 7th June 2026 at midnight. Interviews will be held via MS Teams on 16th June and then meet in person on 18th June, with a case study exercise at a location in the region.
Drug and Alcohol Outreach Support Worker employer: Peabody
Peabody is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to empowering individuals in the community, our supportive work culture fosters collaboration and innovation, allowing you to make a meaningful impact in the lives of those we serve. Enjoy generous benefits such as 25 days of annual leave, flexible working options, and opportunities for personal development, all while working in the vibrant Mid-Essex area.
StudySmarter Expert Advice🤫
We think this is how you could land Drug and Alcohol Outreach Support Worker
✨Tip Number 1
Get to know the company! Research Peabody and their values. When you understand what they stand for, you can tailor your conversations during interviews to show how you align with their mission of empowering people.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions and scenarios related to drug and alcohol outreach. This will help you feel more confident and articulate when discussing your experience and how you can make a difference.
✨Tip Number 3
Be ready to share real-life examples! Think of specific situations where you've helped someone overcome challenges. This will demonstrate your empathy and problem-solving skills, which are crucial for this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Drug and Alcohol Outreach Support Worker
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience with drug and alcohol issues. We want to see how your skills align with the role, so don’t hold back on showcasing your passion for helping others!
Showcase Your Empathy:In your written application, emphasise your compassionate nature and any experiences where you've supported individuals facing challenges. We’re looking for someone who can connect with our customers, so let that shine through in your writing!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your experiences and skills. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Peabody
✨Know Your Stuff
Make sure you understand the key issues surrounding drug and alcohol addiction. Familiarise yourself with local resources and support services in the Epping, Harlow, and Brentwood areas. This knowledge will show your commitment to the role and help you answer questions confidently.
✨Show Your Compassion
During the interview, highlight your empathy and proactive approach. Share specific examples from your past experiences where you've helped individuals overcome challenges. This will demonstrate that you’re not just about providing support, but truly empowering people to thrive.
✨Prepare for the Case Study
Since there’s a case study exercise involved, practice how you would approach real-life scenarios related to tenancy support or crisis intervention. Think about how you would communicate effectively with clients and external agencies, as this is crucial for the role.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, the types of challenges clients face, or how success is measured in this role. It shows your genuine interest and helps you assess if the company is the right fit for you.
