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- Tasks: Lead the management of communal plant schemes and ensure efficient Heat Networks.
- Company: Join Peabody, a mission-driven organisation focused on community value.
- Benefits: Enjoy 30 days holiday, flexible benefits, and a strong pension contribution.
- Why this job: Make a real impact by improving customer experiences and delivering value for money.
- Qualifications: Experience in managing heat networks and qualified in Commercial Gas.
- Other info: Collaborative environment with opportunities for problem-solving and service improvement.
The predicted salary is between 36000 - 60000 £ per year.
Peabody is on a mission to deliver safe, reliable, and efficient Heat Networks that provide real value to our residents and communities. As a Communal Contracts Manager South, you\’ll lead the management of our communal plant schemes, oversee responsive and major repairs, and make sure our Heat Networks run smoothly and efficiently.
Day-to-day, you\’ll manage budgets, ensure compliance, and work with colleagues, contractors, and customers to deliver excellent service. Whether you\’re reviewing performance with partners, resolving customer queries, or driving improvements across 150 schemes, you\’ll play a vital role in shaping the customer experience and delivering value for money.
You\’ll be part of our Mechanical Services Team, collaborating across Peabody and with external stakeholders. If you\’re motivated by problem-solving, service improvement, and delivering results for customers, this is the role for you.
To be successful in this role, you\’re:
- Experienced in managing heat networks, communal plant schemes, and repairs
- Qualified in Commercial Gas (in date) –
applicants must include their Gas Safety registration number in their supportive statement - Skilled in working with ASHPs (Air Source Heat Pumps)
- Confident in budget management and delivering value for money
- Up to date with Health & Safety and relevant legislation
- An excellent communicator who can engage with a wide range of stakeholders
- Customer-focused, with a passion for delivering a great service
- Collaborative, adaptable, and able to find solutions under pressure
Here are just a few of the benefits of working at Peabody:
- 30 days\’ annual holiday, plus bank holidays
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family-friendly benefits and access to a discount portal
- 4x salary life assurance
- Up to 10% pension contribution
Interviews: 1st & 2nd October 2025 (via MS Teams)
Ready to Apply?
If you have any questions about this role, please email Talent Specialist Victoria Wilson at
We may close this advert before the advertised closing date, depending on the number of applications received.
Please note: Peabody does not provide sponsorship as a licensed UK employer.
Communal Contracts Manager employer: Peabody
Contact Detail:
Peabody Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communal Contracts Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a role. You never know who might have the inside scoop on opportunities at Peabody or similar organisations.
✨Tip Number 2
Prepare for those interviews! Research Peabody’s values and recent projects related to Heat Networks. Think about how your experience with communal plant schemes and budget management can add value to their mission. Practice common interview questions and be ready to showcase your problem-solving skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the conversation to remind them of your fit for the Communal Contracts Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Peabody and contributing to their mission of delivering excellent service.
We think you need these skills to ace Communal Contracts Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with heat networks and communal plant schemes. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant qualifications!
Include Your Gas Safety Registration: Don’t forget to mention your Commercial Gas qualification and include your Gas Safety registration number in your supportive statement. This is a must-have for us, so make it easy for us to see you meet this requirement.
Show Off Your Communication Skills: As an excellent communicator, you’ll need to engage with various stakeholders. Use your application to demonstrate how you’ve successfully collaborated with others in the past. We love seeing examples of great customer service too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super straightforward!
How to prepare for a job interview at Peabody
✨Know Your Heat Networks
Make sure you brush up on your knowledge of heat networks and communal plant schemes. Be ready to discuss your experience managing these systems, as well as any specific challenges you've faced and how you overcame them.
✨Showcase Your Budget Management Skills
Since budget management is key for this role, prepare examples of how you've successfully managed budgets in the past. Highlight any cost-saving measures you've implemented and how they benefited your previous employers.
✨Communicate Effectively
As an excellent communicator, you’ll need to engage with various stakeholders. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you've resolved customer queries or improved service delivery in previous roles.
✨Stay Updated on Legislation
Familiarise yourself with the latest Health & Safety regulations and relevant legislation. Being knowledgeable about these topics will show that you're proactive and serious about compliance, which is crucial for the role.
