Later Living Community Manager in Chelsea, London

We are looking for a Later Living Community Manager to provide high-quality management to one of our Later Living communities. You will support residents to maintain their independence, resolve repairs and maintenance issues, and ensure safety and security across the premises. This role requires excellent communication skills and the ability to build strong relationships with colleagues and external partners. Our Later Living communities provide homes and services to residents generally over 55 years of age who benefit from additional support and security.

What You’ll Do

• You will be the key point of contact for residents, providing practical assistance and managing their expectations.
• You will assess residents’ needs, signpost to specialist services, and identify safeguarding concerns where necessary.
• You will oversee tenancy sign-ups, support new residents, and maintain accurate case management records.
• The role involves monitoring repairs and maintenance, supervising contractors, and ensuring compliance with health and safety requirements, including fire safety.
• You will also foster a sense of community by organising activities that promote wellbeing and engagement, while line-managing a Domestic Assistant or Premises Assistant to maintain high standards of cleanliness.
• Covering other communities when required and attending training will also form part of your responsibilities.

What You’ll Need

• Experience supporting vulnerable adults and knowledge of health and social care issues in a residential setting.
• Experience conducting risk assessments and managing housing-related tasks, including reporting repairs and health and safety.
• Strong communication skills, both written and verbal, with proven ability to deliver excellent customer care.
• Competent IT skills, including Microsoft Office and case management systems.
• Line management experience (as you'll be managing the Deputy Community Manager).
• Ability to work independently, manage multiple priorities, and maintain professional boundaries.

This role will be based in Embankment Garden, SW3. Please note an enhanced DBS check is required.

Why Join Us?

When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• 30 days’ annual holiday, plus bank holidays.
• Two additional paid volunteering days each year.
• Flexible benefits scheme, including family friendly benefits and access to a discount portal.
• 4 x salary life assurance.
• Up to 10% pension contribution.

Please read before applying: You must have the right to work in the UK; we are unable to provide visa sponsorship. We reserve the right to close this advert early if we receive a high volume of suitable applications. If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role. Closing date: 20 May 2026. Interviews will be taking place face to face at Founders House (SW1V), Wednesday 27th May.