At a Glance
- Tasks: Support vulnerable individuals to prevent homelessness and promote independence.
- Company: Join Peabody, a compassionate organisation dedicated to community support.
- Benefits: Enjoy 25 days holiday, flexible benefits, and a generous pension scheme.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in housing or support services and strong communication skills.
The predicted salary is between 22950 - 28050 £ per year.
Are you passionate about preventing homelessness and supporting people to sustain their tenancies? If so, this opportunity at Peabody could be the perfect next step in your career.
As a Specialist Outreach Support Worker, you'll provide trauma-informed, person-centred support to people at risk of homelessness, helping them maintain their accommodation and access the services they need to thrive.
You'll use your specialist knowledge and experience to support customers with complex needs, promote tenancy sustainment, and contribute to improving homelessness prevention practice across the team and wider service.
You’ll be part of a team that’s inclusive, customer-led, and always striving to do better, for our communities and for each other.
You will be traveling across the South Essex region, so a UK driving licence and access to a car is essential for this role.
- What you’ll do
- Manage a caseload of customers, delivering tailored support that promotes independence and positive outcomes.
- Support customers with complex needs, including budgeting, education and training opportunities, tenancy-related issues, and access to specialist services.
- Carry out assessments, risk assessments, support planning, reviews, and crisis intervention as required.
- Run drop-ins across South Essex, offering support, encouragement, and practical help
- Work collaboratively with statutory, voluntary, and community organisations to improve outcomes for people at risk of homelessness.
- Support customers to access services relating to mental health, substance misuse, physical health, employment, and wellbeing.
- Maintain accurate customer records, case notes, and performance data in line with organisational and regulatory requirements.
- What you’ll need
You're a compassionate and resilient professional who is passionate about helping vulnerable people achieve stability and independence.
You're able to build trust quickly, work effectively with people in crisis, and deliver meaningful support that makes a lasting difference.
You're a proactive team player who combines excellent communication skills with strong problem-solving abilities and a customer-centred approach.
- Experience supporting vulnerable people in housing, homelessness, or substance misuse services
- Strong knowledge of housing law, homelessness prevention, and welfare benefits
- Confidence engaging with people in crisis and chaotic situations
- Ability to create strength-based support plans and carry out assessments
- Excellent communication, IT, and record-keeping skills
- Good numeracy skills, including the ability to support customers with budgeting, debt management, and benefit maximisation.
- Willingness to work flexibly, including outside normal office hours when needed
- A UK driving licence and access to your own car
- What you’ll get in return
- 25 days' annual holiday (plus bank holidays)
- 2 paid volunteering days each year
- Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
- Life assurance at 4x your salary
- Up to 10% pension contribution
- Family-friendly policies
- Interviews will be held in person at our Pitsea office on the 24th August
- #J-18808-Ljbffr
Specialist Outreach Support Worker in Basildon employer: Peabody
At Peabody, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work environment. As a Digital Marketing Executive, you'll have the opportunity to contribute to meaningful marketing campaigns that enhance the customer journey in the new homes sector across London and the Home Counties. With flexible benefits, additional volunteering days, and a strong commitment to employee growth and diversity, Peabody is dedicated to empowering its team members to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist Outreach Support Worker in Basildon
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Peabody.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Peabody!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Peabody, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Peabody or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Specialist Outreach Support Worker in Basildon
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Peabody:Before hitting send, make sure to tailor your application specifically to Peabody! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Peabody
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
