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- Tasks: Lead a team in planning and coordinating responsive repairs for a smooth service.
- Company: Join Peabody, a values-driven organisation focused on kindness and innovation.
- Benefits: 30 days holiday, flexible benefits, life assurance, and generous pension contributions.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in scheduling, strong communication, and team management skills required.
- Other info: Collaborative office culture with opportunities for personal and team development.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Senior Planner to support our planning and operations team by coordinating all aspects of responsive repairs and leading a team of Planning Support Officers and Planners. You will play a key role in managing workloads, maintaining operative diaries, working with IT systems and ensuring that residents, operatives and subcontractors receive a smooth and reliable service. This is a varied and fast paced position that requires flexibility, strong organisation and excellent communication. As the organisation continues to grow, the environment will change quickly, so you will need to adapt with confidence while keeping service quality at the forefront.
In this role, you will manage the day to day performance of planners and support officers, setting and monitoring targets to ensure business objectives are achieved. You will build strong relationships with internal and external stakeholders and attend client meetings when required. A key focus will be achieving first time fixes by planning and mobilising resources effectively, updating client systems and managing work in progress. You will maintain clear communication with customers, oversee further works and material orders and ensure high standards of professionalism in every interaction. You will also assist with KPI reporting, analyse internal processes, contribute ideas for improvement and work closely with the Planning Manager to set personal and team development goals. You will need to be in the office a minimum of 4 days a week for meetings and collaborative working.
What you’ll need:
- Experience working in a dynamic scheduling or planning environment
- Strong communication skills and experience in a customer focused role
- Previous experience of developing and guiding a team
- Excellent organisational and time management skills with the ability to prioritise a busy workload
- Confident use of IT systems, including Microsoft Office, and familiarity with managing data and administrative processes
- Ability to work independently and as part of a team, maintaining accuracy, discretion and a positive approach
Why Join Us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
What We Offer:
- 30 days’ annual holiday, plus bank holidays
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 10% pension contribution
If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
Closing date: 2 February 2026
Interviews will be taking place Tuesday 10th February. We reserve the right to close this advert early if we receive a high volume of suitable applications.
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licensed UK employer.
Senior Planner in Basildon employer: Peabody
Contact Detail:
Peabody Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Planner in Basildon
✨Tip Number 1
Network like a pro! Reach out to your connections in the planning and operations field. Attend industry events or join relevant online groups to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to planning and customer service, and think of examples from your experience that align with their mission. This will show you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Senior Planner, you'll need to convey information clearly and effectively. Role-play common interview questions with a friend or use online resources to refine your responses and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to contribute to our mission of providing excellent service.
We think you need these skills to ace Senior Planner in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Planner role. Highlight your experience in dynamic scheduling and planning environments, as well as your strong communication skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Statement: In your short statement, be sure to explain why you’re the perfect fit for this role. Use specific examples from your past experiences that demonstrate your ability to manage workloads and lead a team effectively. Show us your passion for the position!
Showcase Your Organisational Skills: Since this role requires excellent organisational and time management skills, make sure to highlight any relevant experiences where you successfully prioritised a busy workload. We love seeing how you keep things running smoothly!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Peabody!
How to prepare for a job interview at Peabody
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Senior Planner. Familiarise yourself with concepts like workload management, first-time fixes, and KPI reporting. This will help you speak confidently about how your experience aligns with the role.
✨Showcase Your Communication Skills
Since strong communication is crucial for this position, prepare examples that demonstrate your ability to build relationships with stakeholders. Think of times when you successfully managed client expectations or resolved conflicts, and be ready to share these stories.
✨Demonstrate Flexibility and Adaptability
Given the fast-paced nature of the role, be prepared to discuss how you've adapted to changes in previous jobs. Highlight specific instances where you had to pivot quickly while maintaining service quality, as this will show you're ready for the dynamic environment.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions about the team dynamics, company culture, and future projects. This not only shows your interest but also helps you gauge if the organisation aligns with your values and career goals.
