Peabody is seeking a Resident Resolution Advisor for our Pitsea office to handle complex resident enquiries, focusing on repairs, service failures and escalations. You will work with internal teams and contractors to investigate issues and provide residents with clear updates throughout their journey.
The role requires strong communication, organised multi-tasking and a calm, professional approach under pressure.
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Resident Resolution Specialist in Basildon employer: Peabody
At Peabody, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the community. Our supportive work culture fosters collaboration and inclusivity, providing housing caseworkers with ongoing training and development opportunities to enhance their skills and advance their careers. With a flexible benefits package and a commitment to employee well-being, working at our Pitsea office allows you to contribute to vital services while enjoying a healthy work-life balance.
