At a Glance
- Tasks: Support our Repairs Team by managing customer enquiries and maintaining records.
- Company: Join Peabody, a values-driven organisation focused on community and service.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth.
- Other info: Fast-paced role with a focus on teamwork and positive resident experiences.
- Why this job: Make a difference in people's lives while developing your administrative skills.
- Qualifications: Experience in administration or customer service with strong organisational skills.
The predicted salary is between 28044 - 34276 £ per year.
- Our Vacancy
- Repairs Administrator – Help Keep Our Property Services Running Smoothly
Are you an organised administrator with great customer service skills and a passion for helping people? As a
Repairs Administrator , you'll play a vital role in supporting our Repairs Team, helping to deliver responsive repairs, disrepair services, major works and voids across Peabody's housing portfolio.
Working within our central support team, you'll provide essential administrative support to operational colleagues, contractors and customers, ensuring services are delivered efficiently and residents receive a positive experience.
- What You'll Be Doing
- Provide administrative support to repairs and property services teams, helping keep services running smoothly.
- Manage customer enquiries, appointments, inboxes, work orders and correspondence.
- Maintain accurate records, databases and reports, ensuring information is up to date and accessible.
- Support customers, colleagues and contractors with queries, updates and service requests.
- What You'll Bring
- Experience working in an administrative or customer service environment.
- Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
- Excellent communication skills and a customer-focused approach.
- Good IT skills, including Microsoft Office and experience working with databases or housing/repairs systems.
Why Join Us?
When you join Peabody, you're joining a team guided by our values
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
- Please read before applying
- Interviews will be held in person at our Pitsea office on Thursday 8th or Friday 9th October.
- This role requires strong administrative, communication and customer service skills, with the ability to work accurately in a fast-paced environment.
We reserve the right to close this advert early should we receive a high volume of suitable applications.
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Repairs Administrator in Basildon employer: Peabody
At Peabody, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the community. Our supportive work culture fosters collaboration and inclusivity, providing housing caseworkers with ongoing training and development opportunities to enhance their skills and advance their careers. With a flexible benefits package and a commitment to employee well-being, working at our Pitsea office allows you to contribute to vital services while enjoying a healthy work-life balance.
