Peabody is looking for a friendly and proactive Contact Centre Advisor to be the voice of the organisation across phone, email, live chat and social media. You will help residents with enquiries and deliver a positive, professional service in a hybrid role between home and our Pitsea office.
You'll need experience in a contact centre or customer service environment, strong communication skills, and familiarity with CRM systems. You will contribute to continually improving the resident experience.
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Hybrid Multichannel Customer Advisor in Basildon employer: Peabody
At Peabody, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the community. Our supportive work culture fosters collaboration and inclusivity, providing housing caseworkers with ongoing training and development opportunities to enhance their skills and advance their careers. With a flexible benefits package and a commitment to employee well-being, working at our Pitsea office allows you to contribute to vital services while enjoying a healthy work-life balance.
