Peabody in the United Kingdom seeks a Disrepair Lead to manage cases from receipt to resolution, ensuring compliant processes and a strong customer focus. You will coordinate with residents, solicitors and legal teams, alongside surveyors and contractors to deliver positive outcomes.
Based in the Basildon area, you will maintain accurate case records, identify trends to reduce volumes, and provide excellent service. Interviews will be held in person at our Pitsea office.
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Disrepair Case Lead - Resident Outcomes Champion in Basildon employer: Peabody
At Peabody, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the community. Our supportive work culture fosters collaboration and inclusivity, providing housing caseworkers with ongoing training and development opportunities to enhance their skills and advance their careers. With a flexible benefits package and a commitment to employee well-being, working at our Pitsea office allows you to contribute to vital services while enjoying a healthy work-life balance.
