Peabody is recruiting a Complex Repairs Lead (Delivery Support) to coordinate repairs, escalation handling and complaint-related work across our housing portfolio. You will partner with contractors, regional teams and complaint handlers to deliver timely, quality outcomes for residents.
You will manage intricate cases, investigate histories for root causes, and provide clear customer updates while contributing to continuous service improvements and reporting of performance trends. Pitsea-based.
#J-18808-Ljbffr
Complex Repairs Lead: Delivery & Resolution Champion in Basildon employer: Peabody
At Peabody, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the community. Our supportive work culture fosters collaboration and inclusivity, providing housing caseworkers with ongoing training and development opportunities to enhance their skills and advance their careers. With a flexible benefits package and a commitment to employee well-being, working at our Pitsea office allows you to contribute to vital services while enjoying a healthy work-life balance.
