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For Companies At a Glance
- Tasks: Inspire and lead a diverse team to deliver exceptional housing services across London.
- Company: Join Peabody, a non-profit organisation dedicated to making a difference.
- Benefits: Competitive salary, hybrid working options, and the chance to impact lives positively.
- Why this job: Lead with empathy and drive change in the community while supporting your team.
- Qualifications: Experience in managing teams in housing and strong knowledge of tenancy management.
- Other info: Opportunity for career growth and a values-led culture.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Area Manager role at Peabody.
Location: London (with regular travel across schemes in North West London)
Direct Reports: Up to 10 Scheme Managers
What you’ll be doing
We’re looking for an Area Manager who doesn’t just manage people, they inspire them. Someone who leads with kindness, acts with integrity, and knows how to bring a diverse team together to deliver exceptional housing services.
You’ll be responsible for around six schemes across London, supporting a team of up to 10 Scheme Managers. These schemes have a history of anti-social behaviour, and the successful candidate will need to demonstrate confidence in managing this, while empowering Scheme Managers to respond effectively and sensitively. Strong people management skills are essential, particularly in supporting staff through challenging situations and maintaining a values-led team culture. That’s why we need someone with resilience, empathy, and a strong understanding of tenancy management and housing operations.
You’ll be the kind of leader who:
- Keeps promises – You do what you say you will, and your team trusts you for it.
- Celebrates diversity – You value different perspectives and create a sense of belonging.
- Loves new ideas – You’re curious, open to change, and always looking to improve.
- Does the right thing – You act in the best interests of residents, even when it’s tough.
- Pulls people together – You collaborate, especially when challenges arise.
This is a hands-on, operational role. You’ll be out visiting schemes, supporting your team, managing complaints, leading on health and safety, and empowering your staff to tackle issues like anti-social behaviour with confidence.
A car might help, but what matters most is your ability to lead with heart and purpose.
What We’re Looking For
- Experience managing dispersed teams in housing or a similar setting.
- Strong knowledge of tenancy agreements, landlord responsibilities, and housing legislation.
- A track record of handling complex people management issues.
- Confidence in dealing with anti-social behaviour and community safety.
- A values-led leadership style that builds trust and drives performance.
How to apply
If you’re ready to lead with empathy, drive change, and make a difference in the lives of older people, we’d love to hear your story.
Please apply by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.
- The assessment process will include an in-person interview on 25 September at our Ealing office. Candidates successful at this stage will be invited to a follow-up interview via Microsoft Teams on 30 September.
- Some hybrid working can be considered for this role. Three days at Schemes and two days at home.
- As part of your application, we’ll ask you to answer a few questions to help us understand your suitability for the role, including one focused on our values so we can learn more about what matters to you and how you work.
- An enhanced DBS is a requirement of this role.
Employment details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Customer Service
- Industries: Non-profit Organizations
London, England, United Kingdom
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Area Manager employer: Peabody
Contact Detail:
Peabody Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they engage with their community. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your people management stories! Think of specific examples where you've led a team through challenges or celebrated diversity. We want to hear how you’ve made a difference, so be ready to share those moments during your interview.
✨Tip Number 3
Don’t shy away from discussing tough situations, especially around anti-social behaviour. Show us how you’ve handled similar issues in the past and how you empowered your team to tackle them. Confidence is key!
✨Tip Number 4
Finally, remember to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Area Manager
Some tips for your application 🫡
Craft Your Story: When writing your application, think of it as telling your story. Highlight your experiences that align with the role and show how you embody the values we cherish at StudySmarter. Make it personal and engaging!
Be Authentic: We want to see the real you! Don’t just list your qualifications; share your passion for leading teams and making a difference. Authenticity goes a long way in helping us understand who you are and what drives you.
Tailor Your CV: Make sure your CV is tailored to the Area Manager role. Focus on relevant experiences, especially those involving people management and handling challenging situations. We love seeing how your background fits our needs!
Answer Thoughtfully: When responding to our questions, take your time to reflect on your answers. We’re keen to learn about your values and how they align with ours. This is your chance to shine and show us why you’re the perfect fit!
How to prepare for a job interview at Peabody
✨Know Your Values
Before the interview, take some time to reflect on your own values and how they align with those of Peabody. Be ready to share specific examples of how you've demonstrated integrity, empathy, and a commitment to diversity in your previous roles.
✨Showcase Your People Management Skills
Prepare to discuss your experience managing teams, especially in challenging situations. Think of instances where you’ve successfully handled complex people management issues or empowered your team to tackle anti-social behaviour. Concrete examples will help illustrate your leadership style.
✨Research the Schemes
Familiarise yourself with the specific schemes you'll be overseeing. Understand their history, challenges, and successes. This knowledge will not only impress your interviewers but also show that you're genuinely interested in making a positive impact.
✨Ask Thoughtful Questions
Prepare insightful questions about the role and the organisation. Inquire about their approach to community safety or how they celebrate diversity within their teams. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
