Workplace Coordinator

Our Vacancy

Workplace Coordinator (Front of House) - Deliver a Professional and Welcoming Workplace Experience

This role is on a 6 month fixed-term basis and is for 8 hours per week.

Do you enjoy creating a positive first impression and supporting colleagues in a busy workplace? As a Workplace Coordinator (Front of House) at Peabody, you'll play a key role in delivering an excellent customer experience across our corporate offices. You'll be part of a multifunctional Facilities Support Team, ensuring our workplaces are safe, well-organised and welcoming for colleagues, residents and visitors.

This is a varied, customer-facing role where your professionalism, organisation and attention to detail will make a visible difference every day. You'll be based at one of our offices, with flexibility to support other sites when needed.

What you'll do

• Greet visitors in a professional and friendly manner, creating a welcoming front-of-house experience
• Manage front desk enquiries, issue passes and fobs, and handle payments where required
• Administer Workplace inboxes and respond promptly to internal and external requests
• Manage post room duties, courier arrangements and incoming/outgoing communications
• Maintain accurate records including visitor logs, key tracking and document processing
• Support meeting room bookings, set‑ups and daily checks of shared spaces
• Work with suppliers and contractors to manage services, supplies and invoicing
• Carry out Health & Safety checks, support Fire Marshal duties and report issues
• Maintain workplace systems including parking databases, archiving and document management
• Support wider Facilities tasks, including deliveries, stock management and colleague onboarding

What you'll need

• Experience in a customer-facing administrative or front-of-house role
• Strong organisational skills with the ability to prioritise tasks and meet deadlines
• Excellent communication skills, both written and verbal
• Strong IT skills, including Microsoft Office applications
• Ability to manage confidential information with discretion
• Experience working with suppliers, contractors or service providers (desirable)

Who you are

You will be:

• Personable, professional and confident when interacting with people at all levels
• Proactive and solution-focused, with a strong sense of ownership
• A team player who is happy to support colleagues and "roll your sleeves up" when needed
• Well organised, able to manage a varied workload and maintain high standards
• Flexible and willing to travel between Peabody offices when required
• Professionally presented and able to follow a uniform/dress code

Why Join Us?

When you join Peabody, you're joining a team guided by our values:

Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.

We're committed to providing a positive workplace experience for everyone who enters our offices.

What We Offer

• 30 days annual leave, plus bank holidays
• Two paid volunteering days each year
• Flexible benefits scheme and employee discount portal
• Life assurance at 4x your salary
• Up to 10% pension contribution

Please read before applying

Interviews will be ongoing until no later than Friday 11th September

This is a customer-facing, office-based role and requires regular presence in the workplace. This role requires a Basic DBS check.

Got questions? Reach out to George Murphy, Talent Specialist, at george.murphy@peabody.org.uk

We reserve the right to close this advert early should we receive enough applications.