Peabody is seeking a Collections Officer to focus on rent collection and arrears management for residents. You will be the first point of contact for customers in financial difficulty, guiding them through welfare options and tenancy support to sustain tenancies.
This role requires managing a varied caseload across housing tenancies, proactive outreach, and delivering high-quality customer service in a fast-paced environment.
#J-18808-Ljbffr
Tenancy Support & Rent Collection Specialist employer: Peabody Trust
Peabody is an exceptional employer that prioritises the well-being and development of its employees, offering a hybrid and flexible work environment that fosters collaboration and innovation. With a strong commitment to resident-centred service design, employees have the opportunity to make a meaningful impact while enjoying a supportive culture that encourages professional growth and continuous learning. Located in a vibrant community, Peabody provides unique advantages such as access to diverse projects and a chance to contribute to enhancing the lives of residents.
