At a Glance
- Tasks: Lead a team to ensure compliance and high-quality service in fire remediation.
- Company: Join Peabody, a values-driven organisation focused on community and support.
- Benefits: Enjoy up to 30 days holiday, flexible benefits, and professional development opportunities.
- Other info: Inclusive workplace culture that celebrates diversity and empowers all employees.
- Why this job: Make a real impact while managing a critical programme and leading a dynamic team.
- Qualifications: Experience in team management and knowledge of leasehold management required.
The predicted salary is between 52310 - 63934 £ per year.
Join us as the Remediation Compliance Manager and help ensure leaseholders, lenders and colleagues receive a compliant, efficient and high-quality service across Peabody's fire remediation programme.
What You'll Do
- Lead the operational delivery of Peabody's leaseholder Deed of Certificate (DoC) programme, landlord certificate production and lender assurance function.
- Ensure the successful management of approximately 13,000 leaseholder accounts while maintaining high standards of compliance, accuracy and customer service.
- Manage and develop a team of seven Remediation Compliance Engagement Managers and one Remediation Compliance Administrator, driving high performance and continuous improvement.
- Translate programme plans into deliverable caseloads and ensure resources are effectively allocated to meet priorities and deadlines.
- Oversee the quality, accuracy and timeliness of case management activities, leaseholder engagement and record keeping.
- Lead the day-to-day production of landlord certificates, supporting property sales and disposals across the organisation.
- Manage lender assurance enquiries relating to remortgaging, sales and staircasing, ensuring consistent, accurate and timely responses.
- Monitor operational performance, risks and service delivery, escalating issues where appropriate.
- Maintain accurate and auditable records to support governance, compliance, audit requirements and potential litigation.
- Work collaboratively with teams across Housing, Property, Legal and Fire Remediation to support programme objectives and deliver excellent customer outcomes.
What You'll Need
- Significant experience managing teams alongside coaching and performance management.
- Strong knowledge of leasehold management, landlord and tenant matters, service charges or a related regulated property environment.
- Experience delivering large-scale case management, compliance or leaseholder engagement programmes.
What We Offer
- Up to 30 days' annual holiday, plus bank holidays.
- Two additional paid volunteering days each year.
- Flexible benefits scheme, including family friendly benefits and access to a discount portal.
- 4 x salary life assurance.
- Up to 10% pension contribution.
- Professional development and opportunities to broaden your experience.
Why Join Us?
When you join Peabody, you're joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
Please read before applying: Peabody does not provide sponsorship as a licensed UK employer. This advert will close on Monday 31st August. However, we reserve the right to close this advert early if we receive a high volume of suitable applications.
Our Assessment Process
Our fair, inclusive and transparent recruitment process includes an in-person interview. This will be held at our Westminster Bridge Road office across the following dates: 7th, 14th, 16th and 21st of September 2026.
If you have any questions about this role, please email Talent Specialist, Ryan Loasby at ryan.loasby@peabody.org.uk.
Remediation Compliance Manager employer: Peabody Trust
The Peabody Group is an exceptional employer dedicated to fostering a supportive and inclusive work environment for its employees. With a strong focus on employee growth, you will receive hands-on training and development opportunities while making a meaningful impact in the lives of those you support. Located in London and the South East, Peabody offers a unique chance to engage with diverse communities, ensuring that your role as an Apprentice Care Support Worker is both rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Remediation Compliance Manager
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Peabody Trust, are looking for. Plus, it shows your genuine interest in the sector!
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Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
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We think you need these skills to ace Remediation Compliance Manager
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Peabody Trust and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Peabody Trust
✨Get to Know Public Sector Values
Before your interview with Peabody Trust, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Peabody Trust.
