Peabody Trust in London is seeking a Collections Officer to help residents sustain tenancies and maximise rent collection. You will be the first point of contact for customers in arrears and manage a diverse caseload with empathy and a focus on outcomes.
The role requires experience in income collection, knowledge of welfare benefits and Universal Credit, and strong negotiation skills. You will work in a fast-paced, customer-focused environment delivering practical debt prevention and tenancy
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Housing Collections Specialist: Sustain Tenancies in London employer: Peabody Trust
Peabody is an exceptional employer that prioritises the well-being and development of its employees, offering a hybrid and flexible work environment that fosters collaboration and innovation. With a strong commitment to resident-centred service design, employees have the opportunity to make a meaningful impact while enjoying a supportive culture that encourages professional growth and continuous learning. Located in a vibrant community, Peabody provides unique advantages such as access to diverse projects and a chance to contribute to enhancing the lives of residents.
