CRM Product Lead for Housing (Dynamics 365)

CRM Product Lead for Housing (Dynamics 365)

Full-Time 59400 - 72600 £ / year (est.) No working from home possible
Peabody Trust

At a Glance

  • Tasks: Lead CRM transformation and enhance resident experiences using Microsoft Dynamics 365.
  • Company: Peabody, a forward-thinking organisation dedicated to improving housing services.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Collaborate with senior stakeholders and drive impactful changes in the housing sector.
  • Why this job: Make a real difference in community outcomes while shaping innovative housing solutions.
  • Qualifications: Experience in product management and strong understanding of CRM systems.

The predicted salary is between 59400 - 72600 £ per year.

Peabody is seeking a Product Manager - CRM to lead the CRM transformation, owning the product roadmap and prioritising initiatives that improve resident and community outcomes. You will shape how Microsoft Dynamics 365 is configured and integrated to deliver value in housing services, balancing user needs, business priorities and technical realities.

You will work with senior stakeholders and delivery partners to drive measurable improvements in resident experience and operational performance.

CRM Product Lead for Housing (Dynamics 365) employer: Peabody Trust

The Peabody Group is an exceptional employer dedicated to fostering a supportive and inclusive work environment for its employees. With a strong focus on employee growth, you will receive hands-on training and development opportunities while making a meaningful impact in the lives of those you support. Located in London and the South East, Peabody offers a unique chance to engage with diverse communities, ensuring that your role as an Apprentice Care Support Worker is both rewarding and fulfilling.

Peabody Trust

Contact Details:

Peabody Trust Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land CRM Product Lead for Housing (Dynamics 365)

Join Local Tech Meetups

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Contribute to Open Source Projects

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We think you need these skills to ace CRM Product Lead for Housing (Dynamics 365)

Product Management
Microsoft Dynamics 365
Roadmap Development
Stakeholder Engagement
User Needs Analysis
Business Prioritisation
Technical Integration

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Peabody Trust.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Peabody Trust and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at Peabody Trust

Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Peabody Trust uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.