At a Glance
- Tasks: Lead investigations and resolve complex mechanical and electrical cases to ensure resident safety.
- Company: Join Peabody, a values-driven organisation focused on community and resident well-being.
- Benefits: Enjoy 30 days holiday, flexible benefits, and a generous pension contribution.
- Other info: Hybrid role with opportunities for professional growth and a supportive work environment.
- Why this job: Make a real impact by solving high-profile challenges in housing and compliance.
- Qualifications: Experience in managing complex M&E cases and strong technical knowledge required.
The predicted salary is between 41400 - 50600 £ per year.
- Our Vacancy
- Complex Case Technical Lead (Mechanical & Electrical)
At Peabody, resident safety comes first.
We're looking for two Complex Case Technical Leads (Mechanical & Electrical) to lead the investigation and resolution of some of our most complex, high-risk and high-profile building services and compliance challenges across our homes and communities.
This is a unique opportunity for an experienced M&E professional to use their technical expertise to solve complex problems, protect residents and influence decisions at a senior level.
Working closely with senior leaders, operational teams and contractors, you'll take ownership of escalated cases, identify root causes, challenge technical solutions and drive lasting improvements across our housing portfolio.
These are hybrid roles, with minimum
2 days per week based in our Waterloo office , alongside home working and occasional site visits as required.
- What you'll be doing
- Leading the investigation and resolution of complex and escalated M&E cases.
- Identifying root causes and delivering sustainable solutions.
- Managing technical, compliance and resident safety risks.
- Challenging contractor recommendations and driving accountability.
- Supporting compliance with Awaab's Law and building safety requirements.
- Providing technical expertise and advice to senior stakeholders.
- What you'll need
- Experience managing complex compliance, building safety, asset management or repairs cases within social housing or residential property.
- Strong technical knowledge of residential M&E systems and experience investigating defects, identifying root causes and delivering long-term solutions.
- Experience managing complex resident-facing cases and working with multiple stakeholders to achieve successful outcomes.
- Knowledge of Awaab's Law, building safety and relevant housing compliance requirements.
- Strong project, case management and stakeholder influencing skills.
- A recognised qualification in Mechanical Engineering, Electrical Engineering, Building Services, Building Surveying, Construction Management or a related discipline.
- Professional membership of CIBSE, IET, CIOB, RICS or CIH, and/or IOSH, NEBOSH, Building Safety, Compliance, Asset Management or Project Management qualifications are desirable.
Why Join Us?
When you join Peabody, you're joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.
What We Offer
- 30 days' annual holiday, plus bank holidays
- Two additional paid volunteering days each year
- Flexible benefits scheme, including family-friendly benefits and access to a discount portal
- 4 x salary life assurance
- Up to 10% pension contribution
Please read before applying
- Peabody does not provide sponsorship as a licensed UK employer.
- We reserve the right to close this advert early should we receive a high volume of suitable applications
- First stage interviews will be held on 9th September
Second stage interviews will be held on week commencing 14th September at our Westminster Bridge Road office and will include a presentation task
We're committed to making our recruitment process inclusive.
If you require any reasonable adjustments during the recruitment process, please let us know and we'll be happy to support you.
- If you have any questions about the role, please contact
- Talent Specialist Joanne Ayliffe at
Joanne. Ayliffe@peabody. org. uk .
#J-18808-Ljbffr
Complex Case Technical Lead (Mechanical & Electrical) employer: Peabody Trust
The Peabody Group is an exceptional employer dedicated to fostering a supportive and inclusive work environment for its employees. With a strong focus on employee growth, you will receive hands-on training and development opportunities while making a meaningful impact in the lives of those you support. Located in London and the South East, Peabody offers a unique chance to engage with diverse communities, ensuring that your role as an Apprentice Care Support Worker is both rewarding and fulfilling.
StudySmarter Expert Advice🤫
We think this is how you could land Complex Case Technical Lead (Mechanical & Electrical)
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Complex Case Technical Lead (Mechanical & Electrical) role you’re after at Peabody Trust.
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✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Peabody Trust.
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We think you need these skills to ace Complex Case Technical Lead (Mechanical & Electrical)
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Complex Case Technical Lead (Mechanical & Electrical), it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Peabody Trust a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Peabody Trust specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Peabody Trust
✨Brush Up on Core Engineering Principles
Before heading into the interview with Peabody Trust, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Peabody Trust want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
