Peabody is seeking a Contact Centre Advisor to be the voice that makes a difference for residents. You will handle multi-channel enquiries and signpost to specialist teams when needed, contributing to a positive customer experience.
The role is hybrid, based between home and our Pitsea office. Successful candidates will complete a three-week full-time training programme at Pitsea, and shifts run 08:00–18:00, Mon–Fri, with visa sponsorship not available.
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Hybrid Contact Centre Advisor — Multichannel Customer Support in Basildon employer: Peabody Trust
Peabody is an exceptional employer that prioritises the well-being and development of its employees, offering a hybrid and flexible work environment that fosters collaboration and innovation. With a strong commitment to resident-centred service design, employees have the opportunity to make a meaningful impact while enjoying a supportive culture that encourages professional growth and continuous learning. Located in a vibrant community, Peabody provides unique advantages such as access to diverse projects and a chance to contribute to enhancing the lives of residents.
