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For Companies At a Glance
- Tasks: Lead maintenance operations and ensure community needs are met efficiently.
- Company: Join Peabody Properties, a leader in residential housing management with over 14,650 units.
- Benefits: Enjoy competitive pay, medical benefits, tuition reimbursement, and flexible spending options.
- Why this job: Be part of a mission-driven team that values integrity and exemplary service.
- Qualifications: 5+ years in facilities maintenance; strong communication and customer service skills required.
- Other info: Bilingual candidates (English/Spanish) are a plus; on-call availability for emergencies is needed.
The predicted salary is between 36000 - 60000 £ per year.
Peabody Properties is seeking an experienced Maintenance Supervisor (Service Manager) to join its property management team at an apartment community in Salem, MA. The Supervisor role involves evaluating and responding to a broad range of maintenance needs to ensure efficient community operations. The ideal candidate is honest, self-directed, organized, capable of multitasking, and works well with both colleagues and residents.
Responsibilities:
- Electrical
- Plumbing
- HVAC
- Appliance Repair
- Locks & Keys
- Basic Carpentry
- Painting and Drywall Repair
- Janitorial, Grounds, and Snow Removal
Requirements:
- Effective communication skills, both written and verbal
- Initiative and self-starting ability
- Excellent customer service skills
- Prior experience in facilities maintenance
- On-call availability for emergencies
- Skilled in routine apartment maintenance and administrative tasks related to vendors/contractors
- Timely response and resolution of maintenance issues
- Bilingual (English/Spanish) is a plus
Education & Experience:
- High School Diploma or GED and a valid driver’s license
- At least 5 years of related experience in facilities maintenance and supervision, including carpentry, electrical, plumbing, and overseeing capital projects
Compensation & Benefits:
Competitive pay and a comprehensive benefits package including medical, dental, 401(k), STD, life insurance, EAP, paid time off, holidays, training, tuition reimbursement, wellness programs, referral bonuses, and flex spending.
EEO Statement:
Peabody Properties is an Equal Opportunity Employer committed to workforce diversity. We evaluate applicants without regard to race, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation, or other protected characteristics. Reasonable accommodations are available upon request.
About Us:
With over 600 employees, The Peabody Companies manage more than 14,650 units of residential housing, offering property management, leasing, maintenance, and related services across various housing types. Our mission is to put HOME in housing through exemplary service, integrity, stability, and humility.
Maintenance Supervisor (Service Manager) employer: Peabody Companies
Contact Detail:
Peabody Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Supervisor (Service Manager)
✨Tip Number 1
Familiarise yourself with the specific maintenance needs of apartment communities. Understanding common issues like plumbing, HVAC, and electrical systems will help you demonstrate your expertise during interviews.
✨Tip Number 2
Highlight your customer service skills in conversations. As a Maintenance Supervisor, you'll be interacting with residents regularly, so showcasing your ability to communicate effectively and resolve issues will set you apart.
✨Tip Number 3
Network with current or former employees of Peabody Properties. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Be prepared to discuss your experience with managing maintenance teams and projects. Sharing specific examples of how you've successfully overseen maintenance operations will demonstrate your leadership capabilities.
We think you need these skills to ace Maintenance Supervisor (Service Manager)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in facilities maintenance and supervision. Emphasise skills like electrical, plumbing, and carpentry work, as well as any leadership roles you've held.
Craft a Strong Cover Letter: Write a cover letter that showcases your initiative and self-starting ability. Mention specific examples of how you've successfully managed maintenance issues in the past and your approach to customer service.
Highlight Communication Skills: Since effective communication is key for this role, ensure you demonstrate both written and verbal communication skills in your application. Use clear and concise language throughout your documents.
Showcase Bilingual Abilities: If you are bilingual, especially in English and Spanish, make sure to highlight this in your application. It can be a significant advantage in a community-focused role like this one.
How to prepare for a job interview at Peabody Companies
✨Showcase Your Technical Skills
As a Maintenance Supervisor, you'll need to demonstrate your expertise in areas like electrical, plumbing, and HVAC. Be prepared to discuss specific projects you've managed and the technical challenges you've overcome.
✨Emphasise Communication Abilities
Effective communication is key in this role. Highlight your experience in liaising with both team members and residents. Share examples of how you've resolved conflicts or improved communication within a team.
✨Demonstrate Organisational Skills
Being organised is crucial for managing multiple tasks. Discuss your methods for prioritising work and ensuring timely responses to maintenance issues. Consider sharing a time when your organisational skills led to a successful outcome.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios related to emergency maintenance situations or difficult resident interactions. Think about how you would handle these situations and be ready to articulate your thought process.
