Programme & Business Operations Lead

Programme & Business Operations Lead

Full-Time On-site
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PE Global is currently recruiting for a Programme Business Operations Lead for a leading online travel brand client.

This is an initial 12 month contract position and fully remote (candidates must be based in the UK).

Duties of the role/Responsibilities

  • Build and maintain dashboards, reports, and recurring business reviews that track program performance, using SQL, Excel/Sheets, and Tableau
  • Deliver accurate, timely analyses that answer specific business questions and surface insights and recommendations to the team
  • Support on-the-ground and digital production of key assets and events, from planning and logistics through day-of execution
  • Support the design and analysis of experiments and pilots, including sizing opportunities, tracking results, and summarizing learnings
  • Coordinate cross-functional workstreams with product, marketing, data science, finance, and operations—tracking timelines, owners, and open issues so launches stay on schedule
  • Help translate program goals into clear requirements, process documentation, and operational playbooks
  • Prepare clear materials (decks, one-pagers, updates) that communicate program status and performance to stakeholders
  • Identify process gaps and build simple tools or templates that help the team work more efficiently

Education/Experience

  • 8-10 years of experience in business operations, strategy, analytics, consulting, or program management; bachelor's degree or equivalent experience
  • Strong analytical skills with hands-on proficiency in Excel/Google Sheets and SQL; experience with Tableau or similar BI tools
  • Proven ability to manage multiple projects and priorities with excellent organization and attention to detail
  • Experience supporting event or content production (in-person and/or digital), including coordinating vendors, timelines, and logistics; comfortable working with marketing and creative partners to deliver high-quality assets
  • Clear written and verbal communication skills, including the ability to present data and recommendations to stakeholders
  • Experience working cross-functionally with product, marketing, or data science teams
  • Nice to have: exposure to marketplace dynamics, loyalty, membership, incentive, or merchandising programs; experience working across multiple geographies
  • Occasional travel to office or team offsites,
  • Proactive, curious, and coachable, with a can-do attitude, comfort with ambiguity.

Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in the UK.

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Programme & Business Operations Lead employer: PE Global

PE Global is an exceptional employer, offering a dynamic work environment in Reading where innovation meets collaboration. As a Senior Analytical Chemist, you'll benefit from a supportive culture that prioritises employee growth through training and development opportunities, while also enjoying competitive pay and a commitment to high-quality customer service. Join a leading multi-national FMCG client and be part of a team that values meticulous attention to detail and fosters a sense of community among its employees.

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Contact Details:

PE Global Recruitment Team