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- Tasks: Be the go-to person for patient support, managing a digital programme and coordinating teams.
- Company: Join a leading multinational pharmaceutical company in a hybrid role.
- Benefits: Earn £27.78 per hour with a 12-month contract and flexible working.
- Why this job: Make a real difference in patients' lives while developing your career in healthcare.
- Qualifications: Bachelor’s degree and 2 years’ experience in healthcare or patient support required.
- Other info: Great opportunity for growth in a dynamic and compliant environment.
The predicted salary is between 50000 - 60000 £ per year.
PE Global is recruiting a Patient Support Specialist for our multinational pharmaceutical client based in Basingstoke. The role is hybrid with 3 days a week onsite. This is an initial 12-month contract, and the rate for this role is £27.78 p/hour PAYE.
Responsibilities:
- Act as the primary liaison between the client and a third-party vendor delivering a digital Patient Support Programme (PSP)
- Lead the implementation and ongoing management of a fully compliant patient support platform in the weight management therapy area
- Coordinate internal cross-functional teams including medical, compliance, IT, marketing, and patient access to ensure programme readiness
- Oversee all content certification using Veeva Vault PromoMats, including reviewer assignment, referencing, and lifecycle management
- Maintain audit trails, claims matrices, and documentation to ensure programme compliance and inspection readiness
- Ensure adherence to ABPI Code of Practice, MHRA, GDPR, NHS, and pharmacovigilance regulations
- Prepare and deliver field team resources including training materials, FAQs, playbooks, and launch briefings
- Track patient engagement, service KPIs, and feedback to drive programme optimisation and continuous improvement
- Manage programme budget, vendor performance, and ensure alignment with strategic objectives
Requirements:
- Bachelor’s degree or equivalent professional experience in a relevant field
- Minimum 2 years’ experience in the pharmaceutical, healthcare, or patient support programme sectors
- In-depth knowledge of the ABPI Code of Practice, with a strong preference for experience working on:
- Patient support programmes
- Collaborative or joint working
- Package deals, donations, and sponsorships
- Comprehensive understanding of content certification standards and processes
- Proficiency in Veeva Vault PromoMats (or similar compliance and asset management systems)
- Strong project management and stakeholder engagement skills, with the ability to lead cross-functional initiatives
- Experience working within UK healthcare or NHS patient pathways (especially in cardiometabolic or weight management areas) is a plus
- Analytical mindset with the ability to translate insights into improvements
Please note PE Global cannot assist with any visa sponsorship. Candidates will need the full right to live and work within the UK for at least the next 12 months.
Patient Support Specialist employer: PE Global
Contact Detail:
PE Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Support Specialist
✨Tip Number 1
Network like a pro! Reach out to folks in the pharmaceutical and healthcare sectors, especially those who know about patient support programmes. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Get your interview game on point! Research common questions for Patient Support Specialist roles and practice your answers. We want you to feel confident and ready to showcase your project management and compliance skills.
✨Tip Number 3
Show off your knowledge of the ABPI Code of Practice! Be prepared to discuss how you've applied this in past roles. It’s a big deal in this field, and we want to see you shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Patient Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Patient Support Specialist role. Highlight your relevant experience in the pharmaceutical or healthcare sectors, and don’t forget to mention your knowledge of the ABPI Code of Practice!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that align with the responsibilities listed in the job description.
Showcase Your Skills: Don’t just list your skills; show us how you’ve used them in past roles. Whether it’s project management or stakeholder engagement, give examples that demonstrate your expertise and how they relate to the position.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at PE Global
✨Know Your Stuff
Make sure you brush up on the ABPI Code of Practice and any relevant regulations like GDPR and MHRA. Being able to discuss these confidently will show that you’re serious about compliance and understand the industry.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your project management skills and experience with patient support programmes. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Familiarise Yourself with Veeva Vault
If you have experience with Veeva Vault PromoMats or similar systems, be ready to discuss how you’ve used them in previous roles. If not, do a bit of research to understand its functionalities and how it relates to content certification.
✨Engage with the Interviewers
Don’t forget that interviews are a two-way street! Prepare thoughtful questions about the company’s patient support initiatives and how they measure success. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
