At a Glance
- Tasks: Manage product complaints and ensure quality standards in a dynamic pharma environment.
- Company: Join a leading multi-national Pharma client in Basingstoke.
- Benefits: Competitive pay rate, hands-on experience, and a supportive team.
- Other info: Office-based role with opportunities for professional growth.
- Why this job: Make a real difference in patient safety and product quality.
- Qualifications: Science graduate with pharma experience; Veeva knowledge is a plus.
The predicted salary is between 19.78 - 19.78 £ per hour.
PE Global is currently recruiting for a QA Associate - Product complaint, for a leading multi-national Pharma client based in Basingstoke. This is an initial 12 months contract position. This role is based in Basingstoke working 37.5 hours per week. The candidate will be required to be in the office 5 days per week. The pay rate is between £14.87 and £19.78 per hour.
Duties of the role/Responsibilities:
- Perform all activities related to the product complaint sample collection process.
- Follow up on shipments with parcel service companies to ensure successful collection and delivery to the European Regional Centre.
- Support activities related to the Patient Support Program.
- Work with the European Regional Centre to manage complaints and relationships between the groups.
- Maintain relationships and communication with Global Patient Safety.
- Provide knowledge and support to Tier 1 Medical Information and RCPs as required.
- Ensuring any confirmed failures of product or processes are reported to management.
- Assisting in assuring the UK and IE Affiliate complies with the requirements of CQP-181 (Product Quality Operational Manual for Marketing Affiliates).
- Ensuring documents are generated, controlled and retained in accordance with Affiliate SOP’s which meet global quality standards.
- Support activities related to the Affiliate Quality Plan and team actions.
- Support quality assurance audits – internal and external – and closure of observations.
- The approvals are performed and documented in the electronic document management system Veeva QualityDocs.
Education/Experience:
- Science graduate or equivalent.
- Pharma experience is essential.
- Experience with Veeva is advantageous.
- Knowledge of local GDP procedures and Global Quality Standards relating to product distribution, product complaints and successful completion of the related knowledge assessments.
- Completion of all relevant device complaint training and successful completion of the related knowledge assessments.
Interested candidates should submit an updated CV.
Quality Assurance Associate in Hampshire employer: PE Global
PE Global is an exceptional employer, offering a dynamic work environment in Basingstoke where quality assurance professionals can thrive. With a strong commitment to employee development and a collaborative culture, we provide opportunities for growth within the pharmaceutical industry while ensuring compliance with global quality standards. Our competitive pay rates and focus on team support make us an attractive choice for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance Associate in Hampshire
✨Tip Number 1
Network like a pro! Reach out to people in the pharma industry, especially those working in quality assurance. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of product complaints and quality standards. We all know that confidence is key, so practice answering common QA questions to show you're the right fit for the role.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the best candidate.
✨Tip Number 4
Apply through our website for the best chance at landing that QA Associate role. We make it easy for you to showcase your skills and experience directly to employers looking for talent like yours!
We think you need these skills to ace Quality Assurance Associate in Hampshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in quality assurance and pharma. We want to see how your background aligns with the role, so don’t be shy about showcasing your skills!
Showcase Your Knowledge:Mention any specific knowledge you have about product complaints, local GDP procedures, or Veeva. This will help us see that you’re not just a good fit, but that you really understand what the job entails.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’re the right person for this QA Associate role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at PE Global
✨Know Your Stuff
Make sure you brush up on your knowledge of product complaints and quality assurance processes. Familiarise yourself with the specific requirements of the role, especially around the CQP-181 manual and Veeva QualityDocs. This will show that you're not just interested in the job, but that you understand the industry standards.
✨Showcase Your Experience
Be ready to discuss your previous experience in pharma and how it relates to the role. Prepare examples of how you've handled product complaints or supported quality assurance audits in the past. This will help demonstrate your capability and fit for the position.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s approach to quality assurance and patient support programmes. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values.
✨Communicate Clearly
During the interview, make sure to communicate your thoughts clearly and concisely. Practice articulating your experiences and how they relate to the job. Good communication is key in this role, especially when liaising with different teams and stakeholders.
