At a Glance
- Tasks: Support hosts during onboarding and ensure their satisfaction with our services.
- Company: Join a leading vacation rental company based in vibrant London.
- Benefits: Competitive pay, flexible hours, and a chance to work in a dynamic team.
- Why this job: Make a real difference in host experiences while developing your skills.
- Qualifications: 2 years in customer support and a solution-oriented mindset required.
- Other info: Fluency in English and Italian/French is a plus; 12-month contract.
The predicted salary is between 22 - 30 £ per hour.
A leading multi-national vacation rental company based in London is seeking a Host Technical Support professional. This role focuses on driving host satisfaction through acquisition and onboarding processes.
Candidates should have at least 2 years of experience in content or customer support, along with a solution-oriented mindset. Fluency in English and Italian/French is highly advantageous.
This is a 12-month contract position with a pay rate up to £26.05 per hour PAYE.
Experiences Host Tech Support (EMEA) - Onboarding employer: PE Global
Contact Detail:
PE Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experiences Host Tech Support (EMEA) - Onboarding
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to tech support and customer satisfaction. We want to show off our solution-oriented mindset, so think of examples from your past experiences that highlight this.
✨Tip Number 3
Showcase your language skills! If you’re fluent in Italian or French, make sure to mention it during the interview. It’s a big plus for this role and can set us apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar names when we review applications!
We think you need these skills to ace Experiences Host Tech Support (EMEA) - Onboarding
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in content or customer support. We want to see how your skills align with the role, so don’t be shy about showcasing your solution-oriented mindset!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Host Technical Support role and how your background makes you a perfect fit. We love seeing personality in applications!
Showcase Language Skills: If you’re fluent in Italian or French, make sure to mention it! This is a big plus for us, and we want to know how you can leverage those language skills to enhance host satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at PE Global
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their mission, values, and the specifics of their vacation rental services. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Support Skills
Since this role is all about driving host satisfaction, be ready to share specific examples from your past experiences in content or customer support. Highlight situations where you successfully resolved issues or improved processes, demonstrating your solution-oriented mindset.
✨Brush Up on Language Skills
If you’re fluent in Italian or French, don’t forget to mention it! Prepare to demonstrate your language skills during the interview, as this could set you apart from other candidates. Practice common phrases or scenarios you might encounter in a tech support context.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the onboarding process and how they measure host satisfaction. This shows that you’re proactive and genuinely interested in how you can contribute to their success.