Business Operations Manager in England

Senior Recruitment Consultant at PE Global

PE Global are currently recruiting for a Strategic R&D Business Operations Manager for a contract role with a leading multinational Biotech client based in London.

The Manager, Strategic Research and Development Business Operations, holds a key support position within Business Operations acting as the Business Programs Site Manager (BPSM) for assigned programs.

Under the leadership of the Site Contracts Functional Lead, the BPSM is responsible for managing the lifecycle of clinical trial site contracts and budgets from development to close‑out.

They will also contribute to the overall clinical portfolio business operations activities including vendor contracting management and financial management of clinical trials.

• Job Responsibilities
• Overall accountability for site‑budget related financial management including executing on the global site budget and contracting strategy, overseeing all site‑budget related financial activities and deliverables.
• Aligning with Global Study Operations on the clinical trial strategy in order to successfully contribute to trial execution.
• Primary point of contact (POC) for site budget and Clinical Trial Agreement (CTA) management, responsible for compiling CTA agreement packages in collaboration with key stakeholders and resolving any site‑specific budget, contract, or payment issues.
• Develop clinical trial assumptions and program drivers and drive delivery of the milestones and metrics.
• Selection/Feasibility – provide input into site selection and feasibility (limited to contracting timelines, cost, budget/contracting relationship, budget negotiation).
• Determine appropriate budget line items based on final protocol.
• Develop study/country/site budget template from the Protocol Schedule of Assessments, suitable payment strategy, and obtain study team approval.
• Budget analysis and estimation.

Leverage available benchmarking tools, historical data and sound financial judgement aligned with fair market value principles to determine budget line‑item and patient visit proposed costs.

• Proactively drive sites or CROs/vendors used for site contracting to reach agreement on budget line items in line with approved budget parameters.
• Draft country and site CTAs and act as first point of contact for any CTA‑related questions and escalations from sites/CROs.
• Implement contracting process and negotiations by managing site agreements (using CTA template), conducting moderately complex contract negotiations directly with sites and CRO/vendors in coordination with Legal, and tracking all activities using the company’s software systems.
• Ensure all contract versions (including final executed CTA) are adequately tracked, and filed in the appropriate filing system(s) as necessary.
• Process site amendments as applicable based on study protocol or site updates.
• Support and facilitate the reconciliation of site payments with responsible parties during maintenance and closeout using established processes.
• Maintain awareness of country requirements as related to site budgets and contracts, study participant stipends/travel reimbursements, and payments, directly or through CRO and payment vendor relationships.
• Supporting vendor/CRO performance oversight for outsourced work.
• Advise internal stakeholders on budget‑related risks to timelines, potential mitigations, and align on prioritisation of cost vs speed when needed.
• Liaise with cross‑functional departments involved in, or impactful to, clinical contracts, budgets or payments.

Requirements

• BA/BS in finance, accounting, health sciences, or related degree. Advanced degree preferred.
• 8+ years of relevant experience working in the pharmaceutical industry (including CROs).
• 5+ years of relevant technical experience working within Clinical Operations or within Business Operations, including experience with clinical site and/or vendor contracts and budgets.
• Robust knowledge of site contracting and budgeting process in U. S. and Rest of World.
• Demonstrates ability to effectively lead, develop and manage the lifecycle of the site contracting process for assigned programmes with minimum oversight.
• Ability to plan, prioritise, and organise work timelines, resources, and tasks to support timely execution.
• Excellent written and oral communication skills.
• Experience and confidence collaborating with multiple functional areas and facilitating communication across multiple levels of internal/external teams to drive solutions.
• Demonstrates commitment to business ethics.
• Demonstrates resilience to change; can find solutions in challenging environments.
• Effective problem‑solving skills; full analysis; searches for hidden problems.

Interested candidates should submit an up‑to‑date CV.

***Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in the UK***

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