At a Glance
- Tasks: Process customer orders, generate invoices, and coordinate shipments.
- Company: Join a leading multi-national oilfield services company in Stonehouse.
- Benefits: Competitive pay, flexible hours, and a supportive work environment.
- Other info: Initial 6-month contract with potential for growth.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Experience in customer service, attention to detail, and Microsoft Office proficiency.
The predicted salary is between 27300 - 33600 £ per year.
PE Global is currently recruiting for a Customer Service Specialist – Invoicing and Shipping for a leading multi-national oilfield services client based in Stonehouse. This is an initial 6 months contract position.
Rate: based on experience £13/h - £16/h
Working hours: 37.5 hrs 7:30-15:30
Duties of the role/Responsibilities:
- Process customer orders and generate accurate invoices
- Coordinate outbound shipments and book freight with carriers
- Work closely with the warehouse to prioritise and schedule orders
- Ensure export documentation and classifications are correct
- Manage shipment tracking and maintain related records
- Handle customer queries, credits, returns, and claims
- Support administrative tasks, including obtaining export certificates
Education/Experience:
- Previous experience in a customer service or administrative role
- Strong attention to detail and ability to work in a fast-paced environment
- Proficient in Microsoft Office (Excel, Outlook) and Power BI (user)
- SAP experience preferred
- Basic knowledge of export processes (e.g. commodity codes) is an advantage
Interested candidates should submit an updated CV.
Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK.
Customer Service Specialist employer: PE Global
PE Global is an exceptional employer, offering a dynamic work environment in Stonehouse where employees can thrive in their roles as Customer Service Specialists. With a strong focus on employee growth and development, the company provides comprehensive training and support, ensuring that team members are well-equipped to handle customer inquiries and administrative tasks effectively. The collaborative culture fosters teamwork and innovation, making it a rewarding place to build a career in the oilfield services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in customer service or logistics. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Knowing what they stand for will help you tailor your answers and show them you're a perfect fit for their team.
✨Tip Number 3
Practice common interview questions related to customer service scenarios. Think about how you'd handle specific situations, like managing a difficult customer or ensuring accurate invoicing.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Customer Service Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and administration. We want to see how your skills match the role, so don’t be shy about showcasing your attention to detail and any experience with invoicing or shipping.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Specialist role. We love seeing enthusiasm, so let us know what excites you about working with us at StudySmarter.
Show Off Your Tech Skills:Since proficiency in Microsoft Office and Power BI is key, make sure to mention any specific projects or tasks where you’ve used these tools. If you have SAP experience, definitely highlight that too – we’re keen on tech-savvy candidates!
Follow Application Instructions:When applying, make sure to follow the instructions carefully. We recommend submitting your application through our website to ensure it gets to the right place. Don’t forget to double-check for any typos before hitting send!
How to prepare for a job interview at PE Global
✨Know Your Stuff
Make sure you understand the role of a Customer Service Specialist, especially in invoicing and shipping. Brush up on your knowledge of export processes and commodity codes, as well as how to handle customer queries effectively.
✨Showcase Your Skills
Highlight your experience with Microsoft Office, particularly Excel and Outlook, during the interview. If you've used Power BI or SAP, be ready to discuss specific examples of how you've utilised these tools in previous roles.
✨Attention to Detail is Key
Since this role requires a strong attention to detail, prepare to give examples of how you've successfully managed tasks that required precision. Think about times when your attention to detail made a difference in your work.
✨Ask Smart Questions
Prepare thoughtful questions about the company and the role. This shows your interest and helps you determine if it's the right fit for you. Ask about the team dynamics, challenges they face, or how success is measured in this position.
