At a Glance
- Tasks: Manage high-profile vacation experiences, ensuring flawless execution and communication.
- Company: Join a leading multi-national vacation rental client based in London.
- Benefits: Competitive pay of up to £25.48ph, part-time hours, and remote work flexibility.
- Other info: Opportunity for growth in a dynamic environment with occasional travel to London.
- Why this job: Be the operational backbone for globally recognised experiences and make a real impact.
- Qualifications: 5+ years in operations management, strong attention to detail, and excellent communication skills.
PE Global is currently recruiting for an Experiences Business Operations Manager for a leading multi-national vacation rental client based in London. This is an initial 6 months contract position. Pay rate is up to £25.48ph PAYE depending on experience. The role is part-time working 20 hours per week. The role is mainly remote, with occasional travel (once a quarter) to the office in London.
As the Experiences Business Operations Manager you will support the on-boarding and execution of some of our highest profile, globally recognized Experiences and Experience hosts. This is a high-visibility, high-stakes role where the quality bar is exceptionally high: listing pages, guest communications, and logistics for talent of this caliber leave no room for error. You’ll be the operational backbone that makes these moments flawless, owning the details so that hosts, guests, and partners experience a seamless Experience.
Duties of the role/Responsibilities:
- Building and ensuring accuracy and quality of listing pages
- Supporting guest selection, vetting, communication & logistics with care and discretion, handling sensitive information appropriately
- Coordinating with internal and external partners and vendors, keeping all stakeholders aligned and on schedule
- Working with engineering to ensure adequate tooling support, surfacing gaps and advocating for the right fixes as well as supporting with testing
- Analyzing the results and impact of these Experiences
- Addressing and resolving issues that arise during standard and on-call hours with strong judgment and a sense of urgency
- Maintaining clear documentation of workflows and processes
Education/Experience:
- Experience working in tech and hospitality preferred
- 5+ years of operations management
- Meticulous attention to detail and a consistently high bar for quality - you catch what others miss and refuse to ship anything that does not meet these standards
- Strong organizational skills and the ability to juggle multiple workstreams and competing deadlines
- Natural curiosity to learn about new tools and detailed processes
- Proven ability to troubleshoot and demonstrate proper judgment with a sense of urgency
- Excellent communication (written & verbal) in English; Strong skills in Google Sheets and comfort with data analysis and reporting tools (e.g., SQL, Tableau, Jira)
- Interpersonal skills balancing internal and external partners
Interested candidates should submit an updated CV.
Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK.
Business Operations Manager employer: PE Global
PE Global is an excellent employer that values innovation and collaboration, providing a dynamic work environment in Peterlee, County Durham. Employees benefit from competitive remuneration, opportunities for professional development, and a supportive culture that encourages growth and creativity in engineering design. Join us to be part of a team that is dedicated to advancing hydraulic technology while enjoying the unique advantages of working in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Business Operations Manager
✨Dive Into Online Communities
For part-time gigs in business intelligence, getting involved in online forums like Reddit or LinkedIn groups can be a game-changer. Join discussions, share insights, and even ask for leads – you never know who might have the inside scoop on a role at PE Global!
✨Webinars and Networking Events
Keep an eye out for webinars and networking events in the BI space. These can be great opportunities to meet industry players and learn about part-time opportunities at places like PE Global. Plus, they'll help you stay on top of the latest trends and tools in the field.
✨Get Creative with Your Availability
When targeting part-time positions, be flexible with your availability. Highlight specific hours you can work, and consider applying for roles that might have unconventional hours – managers at PE Global might appreciate your willingness to adapt!
✨Demonstrate Your Analytical Skills
Showcase your proficiency in business intelligence tools through a personal project or Kaggle competitions. Incorporate this into your conversations and interviews – it's a great way to impress PE Global and stand out from the crowd.
We think you need these skills to ace Business Operations Manager
Some tips for your application 🫡
Show Off Your Analytical Skills:In the business intelligence field, your ability to analyse and interpret data is key. Make sure your CV highlights any relevant projects or coursework where you’ve used data analysis tools, and don’t forget to mention any experience with BI software like Tableau or Power BI!
Include Your Technical Skills:Employers in business intelligence are often keen on seeing a mix of technical and analytical skills. Ensure your CV includes any programming languages you know, like SQL or Python, as well as any certifications in data science or analytics that could set you apart from the crowd.
Tailor Your Cover Letter:With a part-time role, we want to see your motivation and desire for growth. Use your cover letter to explain why you're interested in this position at PE Global, what you hope to learn, and how your background fits into their business intelligence needs.
Keep It Concise:Since this is a part-time role, hiring managers are looking for clear and direct communication. Make your CV and cover letter easy to read and to the point – highlight your key achievements and relevant experiences without fluff. We want to see the real you!
How to prepare for a job interview at PE Global
✨Show off your analytical skills
In the world of business intelligence, they'll be keen to see how you tackle data analysis. Brush up on tools like SQL or Tableau, and be ready to discuss how you've used data to inform decisions in past work or academic projects. We want to understand your thought process, so be prepared to walk through your analytical techniques clearly.
✨Portfolio peeks
Since it's a part-time gig, your portfolio can really set you apart. Showcase projects where you've drawn insights from data or delivered impactful dashboards. We should aim to highlight not just the end product, but how you approached the problem — think about including a brief reflection on what you learned and any challenges you overcame.
✨Brush up on case studies
Be ready for some scenario-based questions that reflect real-world business problems. We might be quizzed on how to approach a specific data set to derive actionable insights. Consider rehearsing a few case studies relevant to business intelligence roles — it’ll help us think on our feet during the interview.
✨Ask about the team dynamics
Since you'll be part-time, get a feel for how the team operates and collaborates. Asking about how Business Intelligence integrates with other departments at PE Global can show your interest in their workflow. Plus, it’ll help you understand how your role fits into the larger picture and where you can make the most impact.
