Business Operations Manager
Business Operations Manager

Business Operations Manager

Full-Time 60000 - 80000 £ / year (est.) No home office possible
PE Global

At a Glance

  • Tasks: Manage clinical trial site contracts and budgets, ensuring smooth operations.
  • Company: Leading multinational Biotech firm based in London.
  • Benefits: Competitive salary, professional development, and a dynamic work environment.
  • Other info: Opportunity for career growth in a fast-paced, innovative industry.
  • Why this job: Join a pivotal role in advancing biotech research and making a real-world impact.
  • Qualifications: 8+ years in pharma, strong budgeting skills, and excellent communication.

The predicted salary is between 60000 - 80000 £ per year.

PE Global are currently recruiting for a Strategic R&D Business Operations Manager for a contract role with a leading multinational Biotech client based in London. The Manager, Strategic Research and Development Business Operations, holds a key support position within Business Operations acting as the Business Programs Site Manager (BPSM) for assigned programs. Under the leadership of the Site Contracts Functional Lead, the BPSM is responsible for managing the lifecycle of clinical trial site contracts and budgets from development to close‑out. They will also contribute to the overall clinical portfolio business operations activities including vendor contracting management and financial management of clinical trials.

Job Responsibilities

  • Overall accountability for site‑budget related financial management including executing on the global site budget and contracting strategy, overseeing all site‑budget related financial activities and deliverables.
  • Aligning with Global Study Operations on the clinical trial strategy in order to successfully contribute to trial execution.
  • Primary point of contact (POC) for site budget and Clinical Trial Agreement (CTA) management, responsible for compiling CTA agreement packages in collaboration with key stakeholders and resolving any site‑specific budget, contract, or payment issues.
  • Develop clinical trial assumptions and program drivers and drive delivery of the milestones and metrics.
  • Selection/Feasibility – provide input into site selection and feasibility (limited to contracting timelines, cost, budget/contracting relationship, budget negotiation).
  • Determine appropriate budget line items based on final protocol.
  • Develop study/country/site budget template from the Protocol Schedule of Assessments, suitable payment strategy, and obtain study team approval.
  • Budget analysis and estimation.
  • Leverage available benchmarking tools, historical data and sound financial judgement aligned with fair market value principles to determine budget line‑item and patient visit proposed costs.
  • Proactively drive sites or CROs/vendors used for site contracting to reach agreement on budget line items in line with approved budget parameters.
  • Draft country and site CTAs and act as first point of contact for any CTA‑related questions and escalations from sites/CROs.
  • Implement contracting process and negotiations by managing site agreements (using CTA template), conducting moderately complex contract negotiations directly with sites and CRO/vendors in coordination with Legal, and tracking all activities using the company’s software systems.
  • Ensure all contract versions (including final executed CTA) are adequately tracked, and filed in the appropriate filing system(s) as necessary.
  • Process site amendments as applicable based on study protocol or site updates.
  • Support and facilitate the reconciliation of site payments with responsible parties during maintenance and closeout using established processes.
  • Maintain awareness of country requirements as related to site budgets and contracts, study participant stipends/travel reimbursements, and payments, directly or through CRO and payment vendor relationships.
  • Supporting vendor/CRO performance oversight for outsourced work.
  • Advise internal stakeholders on budget‑related risks to timelines, potential mitigations, and align on prioritisation of cost vs speed when needed.
  • Liaise with cross‑functional departments involved in, or impactful to, clinical contracts, budgets or payments.

Requirements

  • BA/BS in finance, accounting, health sciences, or related degree. Advanced degree preferred.
  • 8+ years of relevant experience working in the pharmaceutical industry (including CROs).
  • 5+ years of relevant technical experience working within Clinical Operations or within Business Operations, including experience with clinical site and/or vendor contracts and budgets.
  • Robust knowledge of site contracting and budgeting process in U.S. and Rest of World.
  • Demonstrates ability to effectively lead, develop and manage the lifecycle of the site contracting process for assigned programmes with minimum oversight.
  • Ability to plan, prioritise, and organise work timelines, resources, and tasks to support timely execution.
  • Excellent written and oral communication skills.
  • Experience and confidence collaborating with multiple functional areas and facilitating communication across multiple levels of internal/external teams to drive solutions.
  • Demonstrates commitment to business ethics.
  • Demonstrates resilience to change; can find solutions in challenging environments.
  • Effective problem‑solving skills; full analysis; searches for hidden problems.

Interested candidates should submit an up‑to‑date CV.

Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in the UK.

Business Operations Manager employer: PE Global

PE Global is an exceptional employer, offering a dynamic work environment in the heart of London, where innovation meets collaboration. As a leading multinational Biotech firm, we prioritise employee growth through continuous learning opportunities and a supportive culture that values diverse perspectives. Join us to be part of a team that not only drives impactful clinical research but also fosters a sense of belonging and purpose in every role.
PE Global

Contact Detail:

PE Global Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Operations Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the biotech and pharmaceutical industries. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching the company and its projects. Understand their clinical trial processes and budget management strategies. This will help you speak their language and show that you're genuinely interested in the role.

✨Tip Number 3

Practice your pitch! Be ready to explain how your experience aligns with the responsibilities of a Business Operations Manager. Highlight your skills in financial management and contract negotiations to make a strong impression.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Business Operations Manager

Financial Management
Clinical Trial Agreements (CTA) Management
Budget Analysis and Estimation
Contract Negotiation
Site Contracting Process
Cross-Functional Collaboration
Problem-Solving Skills
Communication Skills
Project Management
Vendor Management
Regulatory Awareness
Analytical Skills
Organisational Skills
Resilience to Change

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Business Operations Manager role. Highlight relevant experience in clinical trial site contracts and budgeting, as well as any leadership roles you've held. We want to see how your background aligns with our needs!

Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past work that showcase your problem-solving abilities and your experience in managing budgets and contracts. This helps us see how you can contribute to our team.

Keep It Clear and Concise: When writing your application, clarity is key. Use straightforward language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.

Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right place and allows us to process it more efficiently. Plus, it’s super easy to do!

How to prepare for a job interview at PE Global

✨Know Your Numbers

As a Business Operations Manager, you'll be dealing with budgets and financial management. Brush up on your financial acumen and be ready to discuss specific examples of how you've managed budgets in the past. Use metrics and figures to back up your achievements.

✨Understand the Clinical Landscape

Familiarise yourself with the clinical trial process and the role of site contracts. Be prepared to discuss how you would approach site selection and feasibility, and have a few insights on current trends in the biotech industry that could impact operations.

✨Showcase Your Communication Skills

This role requires excellent communication across various teams. Think of examples where you've successfully collaborated with different departments or stakeholders. Be ready to demonstrate how you can facilitate discussions and resolve conflicts effectively.

✨Prepare for Problem-Solving Scenarios

Expect questions that assess your problem-solving skills. Prepare to discuss a challenging situation you've faced in managing contracts or budgets and how you navigated it. Highlight your analytical skills and ability to find solutions under pressure.

Business Operations Manager
PE Global

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