At a Glance
- Tasks: Manage high-profile vacation experiences, ensuring flawless execution and guest satisfaction.
- Company: Leading multi-national vacation rental client based in London.
- Benefits: Competitive pay rate of up to £25.48ph PAYE and 40 hours per week.
- Other info: Dynamic role with meticulous attention to detail and excellent career growth opportunities.
- Why this job: Be the operational backbone for globally recognised experiences and make a real impact.
- Qualifications: 5+ years in operations management, tech and hospitality experience preferred.
The predicted salary is between 25.48 - 25.48 £ per hour.
PE Global is currently recruiting for an Experiences Business Operations Manager for a leading multi-national vacation rental client based in London. This is an initial 6 months contract position. Pay rate is up to £25.48ph PAYE depending on experience. Working 40 hours per week.
As the Experiences Business Operations Manager you will support the on-boarding and execution of some of our highest profile, globally recognized Experiences and Experience hosts. This is a high-visibility, high-stakes role where the quality bar is exceptionally high: listing pages, guest communications, and logistics for talent of this caliber leave no room for error. You’ll be the operational backbone that makes these moments flawless, owning the details so that hosts, guests, and partners experience a seamless Experience.
Duties of the role/Responsibilities:
- Building and ensuring accuracy and quality of listing pages
- Supporting guest selection, vetting, communication & logistics with care and discretion, handling sensitive information appropriately
- Coordinating with internal and external partners and vendors, keeping all stakeholders aligned and on schedule
- Working with engineering to ensure adequate tooling support, surfacing gaps and advocating for the right fixes as well as supporting with testing
- Analyzing the results and impact of these Experiences
- Addressing and resolving issues that arise during standard and on-call hours with strong judgment and a sense of urgency
- Maintaining clear documentation of workflows and processes
Education/Experience:
- Experience working in tech and hospitality preferred
- 5+ years of operations management
- Meticulous attention to detail and a consistently high bar for quality – you catch what others miss and refuse to ship anything that does not meet these standards
- Strong organizational skills and the ability to juggle multiple workstreams and competing deadlines
- Natural curiosity to learn about new tools and detailed processes
- Proven ability to troubleshoot and demonstrate proper judgment with a sense of urgency
- Excellent communication (written & verbal) in English; Strong skills in Google Sheets and comfort with data analysis and reporting tools (e.g., SQL, Tableau, Jira)
- Interpersonal skills balancing internal and external partners
Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK.
Experiences Business Operations Manager in London employer: PE Global (UK)
As a global leader in digital, cloud, and security services, our company offers an innovative work culture that prioritises employee growth and development. With flexible working hours, competitive compensation, and a comprehensive benefits package including private health insurance and wellness programmes, we empower our Cloud Engineers to thrive while contributing to transformative cloud projects. Join us to be part of a diverse team that embraces new technologies and drives success in a rapidly evolving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Experiences Business Operations Manager in London
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like PE Global (UK). Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at PE Global (UK).
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at PE Global (UK).
We think you need these skills to ace Experiences Business Operations Manager in London
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at PE Global (UK) and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at PE Global (UK)
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like PE Global (UK) will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to PE Global (UK).
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at PE Global (UK).
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at PE Global (UK). We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
